Viewing Education Loan Information

The Member Search dialog box contains the social security numbers that are received from the education loan vendor. This is the borrower’s social security number received on the education loan update file. This social security number may or may not be the same as the number in the SSN field on the Contact Information tab. The Member Search dialog box allows the credit union to cross reference their education loans with a member number if the social security number on the loan is not the same as the primary account holder.

The Account Listing grid on the Account Information – Overview tab and Transactions tab displays the following information from the vendor transmission: Loan Note Number, Status Code, Loan Balance, Loan Payment Amount, Next Payment Date and Last Payment Date or Loan Origination Date which ever is greater. If the loan’s due date is in the past, the delinquency indicator will appear. The loan type is specified in the Loan Type field in the Vendor Education Loans section on the Credit Union Profile - Loans tab.

When Portico receives the Loan Note Number from the vendor, a P, J, PA, or JA is placed in front of the note number depending on the following:

P - If the SSN is an exact match with the SSN on the Contact Information tab, P is placed before the note number.

J - If the SSN matches the second ID on the Contact Information tab, J is placed before the note number.

PA - If the vendor transmits a SSN that has the first 5 digits as a repeating number (e.g. 11111) and the last 4 digits matches the last 4 digits of the SSN on the Contact Information tab, PA is placed before the note number.

JA - If the SSN has the first 5 digits repeating and the last 4 digits matches the last 4 digits of the SSN in the second ID on the Contact Information tab, JA is placed before the note number.

How do I?

To access the Loans tab, under Member Services on the Portico Explorer Bar, click Account Information. The Overview tab appears on top. Click the Loans tab. Locate the member using the search tool on the top menu bar. Select the down arrow to select the search method, then enter the search criteria. Select the green arrow or press ENTER to locate the member.

Click the Select a Loan Account down arrow to select the education loan note number and description. Then, click the green arrow.

Field Help

The Account Information - Loans tab displays the following information about an education loan.

Field	Description
Loan Balance	The current loan balance.
Loan Type	The loan type.
Vendor Phone	The phone number of the education loan vendor.
View Documents icon	You can click the View Documents icon button on the Loans tab to display the View Documents dialog box with a default repository, member number, and note number already selected.
Payment Amount	The scheduled payment amount on the loan.
Next Payment Due Date	The due date for the next loan payment.
Last Payment Effective Date	The effective date of the last loan payment.
First Name/Middle Initial/Last Name	The primary owner's first name, middle initial, and last name.
SSN	The Social Security Number of the primary owner.
Status	The current condition of the loan.
Interest Rate	The interest rate on the loan.
Original Principal Balance	The original amount of the loan.