Share Close and Transfer Process

The Share Close and Transfer process guides you through a progressive series of tabs to help you close a share account and transfer products and services to a new share account or an existing share account under the same member number.

If a member wishes to change his/her share account to a different account type (share type change), you can use the Share Close and Transfer process to close the old share account, open a new share account, and transfer all or part of the same product/services to the new share account.

You can also complete a share account close including the financial and non-financial transactions that will remove products/services that are sometimes overlooked. This process helps you remove the products/services associated with an account so that the account will purge successfully. Be sure to delete any external ATM/debit card, bill pay, or online banking records.

The Transactions - Close Share Account tab can be used to close an account but this method will not remove associated products/services. Some products/services, if not removed, will prevent a share account from purging.

To launch the Share Close and Transfer process, click the Share Close and Transfer button on the Overview tab, or click the Close Share and Transfer button in the Close Account group box on the Shares – General tab.

From the Share Account to Close drop-down list, select the share account to close and click the green arrow.

Share Close and Transfer

How do I? and Field Help

From the Close Reason drop-down list, select the credit-union defined reason the account will be closed. Reporting Analytics: Close Reason (Closed Shares subject in the Share folder)

Click the Close Date down arrow select the close date from the pop-up calendar or enter a date in MM/DD/YYYY format. Reporting Analytics: Close Date (Closed Shares subject in the Share folder)

The Snap-Shot of Share to Close group box displays essential information about the share account that will be closed. The Products to Review Prior to Closing group box displays all the possible products a member can have, but only the products directly related to the share account selected to be closed will appear with a check mark. As a product/service is transferred or removed, the check marks next to the product/service disappear.

Click the Contact Manager icon to display the Member Event dialog box and set up a new event.

If the closing share account is included in Account Analysis, the Account Analysis icon will appear to alert you that maintenance may need to be completed outside of the Share Close and Transfer process. Click the Account Analysis icon to display the Account Analysis dialog box.

You can add the member to the closed account file by clicking the Close File icon button and opening the Closed Account Cross Reference Detail dialog box.

The Share Close and Transfer dialog box features the following tabs at the bottom of the dialog box depending on the products/services associated with the share account that will be closed.

General Info - contains general information about the share account such as dividends, account nickname and fee information. This tab is used to open a new account or to select an existing account to transfer the products/services.
Funds Withdrawal – lets you complete a financial transaction. This tab closes the share account and places a 9 hold code on the account.
Held Funds – contains share pledges, share holds and loan pledges information.
Draft Information – contains draft ID, overdraft information, Courtesy Pay and draft messages.
Draft Activity - contains the draft activity counters.
Relationships – contains cross-account overdraft information and joint/beneficiary information.
EFT – contains ATM, debit card, debit hold, and audio information.
Online Banking – contains online banking and bill pay information.
Assigned Shares – contains certificate interest/maturity and automated transfer information.
Payroll – contains payroll deduction and distribution information.
Stop Pays – contains share draft and ACH stop pay information.
ACH – contains default account and ACH origination information.

The information presented on each tab should be reviewed carefully before any action is taken. If the share account is re-opened, the products/services that were removed from the share account using the Share Close and Transfer process will not be added back to the share account.

Click Save or Submit on each tab to save your changes or complete the share withdrawal or transfer. Then, click Next to move to the next tab. Click Back to move the previous tab.

Click Cancel to close the dialog box without saving your changes.

General Info

The General Info tab contains general information about the share account that will be closed. This tab is also used to open a new share account or select an existing share account to transfer the products/services. To open a new account or transfer to an existing account, you must select at least one item to transfer.

General Info

The General Info tab contains the following fields:

Field

Description

Transfer Information/Share Account for Data Transfer

Click this option to transfer the information from the account being closed to an existing account or a new account. Then, click the down arrow to select an existing share account or select a new share account to open.

If the Transfer Information option is selected, the Share Account Targeted field in the Closed Account group box on the Shares – General tab displays the share account from the Share Account for Data Transfer field. If the Do Not Transfer option is selected, the Share Account Targeted field will be hidden. If the share account is closed using the Transactions – Close Share Account tab, the Share Account Targeted field will be hidden.

Do Not Transfer

Click this option to not transfer the information.

Dividends on New Share

Select this check box to select the disbursement method for dividends earned on the new or existing share account specified.

Disburse Dividends Earned

Click the down arrow to change the method for disbursing dividends. If you select Dividend Paid by Check, click the envelope button to open the Alternate Check Address window and disburse a dividend check.

Member Account/Member Share

To disburse dividends to another member account, enter the member number or click the member lookup icon to locate the member using the Member Search dialog box. Click the down arrow to select member share account to receive the dividends.

Nickname

Select this check box to transfer the nickname to the new or existing share account specified. To change the account nickname, select the check box and enter a new nickname up to 38 alphanumeric characters.

ACH ID

Select this check box to transfer the ACH ID to the new or existing share account specified. To change the ACH ID, select the check box and enter a new alphanumeric ID to identify the ACH ID. If the Post by ACH ID check box is selected in the ACH section on the Credit Union Profile – ACH/Payroll tab, the system will post ACH items directly to the member share or share draft type using the unique alphanumeric ACH ID. Depending on your ACH table, the ACH ID must match the ID located within the individual ID or bank account number position on an incoming ACH file in order to post to the correct share type.

Number of Signatures Required for Withdrawal

Select this check box to transfer the number of signatures to the new or existing share account specified. To change the number of signatures, select the check box and enter the number of signatures required to withdraw funds from the account.

Open Date

Select this check box to transfer the open date to the new or existing share account specified. Select the check box and click the down arrow to select a new open date from the pop-up calendar or enter a new date in MM/DD/YYYY format.

Share Hold

Select this check box to transfer the share hold to the new or existing share account specified. To change the share hold, select the check box and enter a new hold code. Then, enter an expiration date or select the Permanent check box. If the closing account has a share hold and the hold is transferred to another share account, an override is required to transfer the funds from the closing share to the transfer-to share account.

Expiration Date

To add an expiration date for the share hold, click the Expiration Date down arrow to select a date from the pop-up calendar. The share hold will automatically expire in the AM pass of the back-office cycle on the expiration date. For example, if the expiration date is 2/18/2017, the share hold will expire in the AM pass on 2/18/2017, after the nightly back office cycle on 2/17/2017. The funds will be available the morning of 2/18. The hold is removed prior to any financial processing, making the funds available for any share drafts or ACH items.

Permanent

Select the Permanent check box to add a permanent hold on a share account.

Opt In ATM/Debit Card Processing and Fees

Select the check box to transfer the overdraft processing option to the new or existing share account specified. You can choose to transfer the overdraft option selected on the closing account's Shares – Fees/Charge Off tab or you can select a new option from the drop-down list.

Select Y-Opted In if the member chooses to opt-in for overdraft processing of ATM and one-time debit card transactions.
Select N-Opted Out if the member chooses to opt-out of overdraft processing of ATM and one-time debit card transactions.

General Transaction Counters

This grid displays the transaction counters on the account the being closed. Select this check box to transfer the counters to the new or existing share account specified. To change the transaction counters, select the check box and enter the new counters.

Counter	Description
Period-to-Date Withdrawals	The number of over-the-counter withdrawals performed on this share account during the current period. Share to share transfers, share to loan transfers, and certificate add-ons do not update this field. This field is also updated by ATM withdrawals if the Update PTD W/D Counter check box is selected on the ATM/Debit Processing Rules tab. The counter reset is determined by the Reset Counter field in the Shares section on the Credit Union Profile - Shares tab. Length: 3 numeric
Period-to-Date Reg D Txns	The number of Reg D transfers transactions performed against this share account. These transactions include share draft and ACH withdrawals, overdraft protection transfers from the account, automatic transfers to another account of the member at the credit union or to a third party, and online transactions performed with the Regulation D check box selected. The number can also include transactions initiated through online banking, audio response, debit card purchases, and overdraft transfers for self service transactions if the Update Period-to-Date Reg D Transactions Counter check box is selected on the Credit Union Profile – Self Service tab. Length: 3 numeric
ACH Debit Count	The number of ACH debit items processed since the last fees were assessed. The option to count ACH debit items is controlled by your ACH Tables at the originating financial institution (OFI) level. Length: 3 numeric

IRA Withholding

Select this check box to transfer the IRA withholding information to the new or existing share account specified.

State

Select this check box to transfer the IRA state withholding to the new or existing share account specified.

Federal

Select this check box to transfer the IRA Federal withholding to the new or existing share account specified.

Fee Information

Select this check box to transfer the fee information to the new or existing share account specified.

Excluded

Select this check box to exclude the account from fees.

Do Not Exclude After

Click the down arrow to select the last date fees will be excluded from the drop-down list or enter the date in MM/DD/YYYY format. This is an information-only field. Portico does not use this field to determine if Flexible Fees should be charged.

Daily Balance Accumulator

The average daily balance amount of the account being closed. To change the average daily balance amount, enter a new amount.

Start Calculation for Balance Accumulator

Click the down arrow to select the date to begin calculating the daily balance accumulator or enter the date in MM/DD/YYYY format.

NSF EFT Fee Exempt

Select this check box to exempt the account from NSF EFT fees.

Dividends

Click the down arrow to select how dividends should be disbursed on the closed account.

If you selected a new account from the Share Account for Data Transfer drop-down list, the following message when your click Save. Click Yes to continue.

The following examples illustrate some of the information that is presented on the tabs.

Funds Withdrawal

This tab is used to disburse funds and close the share account. Disbursals can be by cash, check, product code, GL account, or transfer. Dividends, for share accounts that pay DOD-DOW dividends, will be calculated and added to the withdrawal amount. If the share account being closed pays dividends using the ADB method, the dividends should be added to the closing share before you begin the Share Close and Transfer process. If dividends are manually added to the closing share balance (outside of the Share and Close process), select the appropriate option from the Dividends drop-down list.

Funds Withdrawal

The Funds Withdrawal tab contains the following fields:

Field

Description

Dividends

If dividends are manually added to the closing share balance (outside of the Share and Close process), select the appropriate option from the Dividends drop-down list.

Share Account Opened

The number of days the share account has been opened.

Statement Message 1

Line 1 of the message that should be printed on the member's statement regarding this transaction.

Length: 35 alphanumeric

Statement Message 2

Line 2 of the message that should be printed on the member's statement regarding this transaction.

Length: 35 alphanumeric

Update W/D Count

Select the Update Withdrawal Counter check box to increment the share account's withdrawal counter (Keyword: WD). The number of withdrawals is stored in the Period-to-Date Withdrawals field on the Shares - Activity tab.

EFT Indicator

Select the EFT Indicator check box if this is an EFT transaction (Keyword: ET). The system will automatically select the Force at Month End Because of EFT/Misc Activity check box on the Stmts/Reporting/Notices tab. If the EFT Indicator check box is selected, you must type a statement message in the Statement Messages 1 field.

Reg D Indicator

Select the Reg D Indicator check box to increment the share account's Regulation D transaction counter (Keyword: RD). The number of transactions is stored in the Period-to-Date Reg D Txns field on the Shares - Activity tab. If the share account's Period-to-Date Reg D Txns field on the Shares - Activity tab is greater than the limit defined in the Reg D Transactions field on the Share Profiles - Account Information tab, you must enter a teller override to complete the transaction.

Non-Tax Amount

In the IRA Non-Tax Amount field, enter the amount of the transaction that is considered non-taxable if the account is an IRA (Length: 12 numeric including decimal).

Excess Earnings

In the Excess Earnings field, enter the amount of the IRA distribution that is excess earnings. Excess earnings is the dividend amounts earned on excess contributions during a given tax year. This amount is taxable. Keyword: EA / Length: 12 numeric including decimal. Enter an amount in this field only if you are using one of the following IRA distribution codes: Removal of excess contributions for same year (Traditional - 8, 81 (with exception); Roth - 8J; Coverdell - 8M) or Removal of excess contributions for prior year (Traditional - P, P1 (With exception); Roth - PJ; Coverdell - PM).

Transaction Grid

Use the Transaction Grid to transfer funds to another account or withdraw the funds.

Column Heading	Description
From Product	In the From Product column, select the payment method (checks received, cash received, cross account transfer, share account, share draft account, or loan advance).
From Amount	The amount of cash, check, transfer, withdrawal, payment, etc.
IRA W/D Code	The IRA withdrawal code if the account selected in the From Product column is an IRA account. Click here to view the valid IRA withdrawal codes. Keyword: IW
Member	The account number of the member receiving the funds. Click the Member Lookup icon to locate the member using the Member Search dialog box.
To Product	The disbursal options available to receive the funds. You can disburse funds by cash, check or transfer to one of the following types of accounts. General ledger account or product code Another share account for the member Another member's share account IRA share account for the member or for another member A certificate account for the member Another member's certificate account IRA certificate account for the member or for another member Keyword: CA (cash), Check (CK), Transfer (TR)
To Amount	The amount to be distributed or transferred.
To G L/Prod Code	The product code if the funds will be transferred to a product code. The general ledger account number if the funds will be transferred to a general ledger account. The Product Code option must be selected on the Teller Information window to display the product code drop-down list in the GL/Prod Code column. The General Ledger option must be selected on the Teller Information window to allow entry of a general ledger account in the GL/Prod Code column. If the Branch Entry Allowed check box is selected on the Teller Information window, the fund transfer JV entry will default to the teller branch. Length: 6 numeric Keyword: GL
IRS	The IRS deposit code if the receiving account is an IRA, ESA, or HSA account. Click here to view the valid IRS deposit codes. Keyword: TC

From Side Total

The total amount of the From Side product codes.

To Side Total

The total amount of the To Side product codes.

Held Funds

This tab contains information about funds that are held against the share account that will be closed. Held funds can be removed from the share account that will be closed or transferred to a new/existing share account. Any holds that are not transferred, will be removed.

Held Funds

In the Share Close Options group box...

Click the Transfer Holds to Another Share Account option to transfer the holds from the account being closed to another share account. Then, click the Share Account for Transfer down arrow to select the share account.
Click the Remove Share Holds option to remove the holds from the account being closed. All holds, share pledges, share amount holds and loan pledges will be removed from the account being closed.

Select the Share Pledge check box to transfer the share pledge from the account being closed to the account specified. To change the pledge amount, select the check box and enter a new pledge amount.

The Share Amount Holds grid displays the specific holds on the account being closed. Select the check box to transfer the holds from the account being closed to the account specified.

The Loan Pledges grid displays the pledges on the account being closed. Select the check box to transfer the pledges from the account being closed to the account specified.

The Loan Payment Transfers grid displays scheduled loan payments from the account being closed. Select the check box to transfer the loan payments from the account being closed to the account specified.

Draft Information

This tab contains draft ID, overdraft information, Courtesy Pay and draft messages associated with the share draft account that will be closed. You can remove or transfer the draft ID and overdraft information. If transferring options to an existing share draft account that has existing overdraft information, an additional dialog box will display the overdraft information for the share account being closed and the target share account. If the Transfer PTD Drafts Cleared counter is maintained and transferred to another share draft account on the Draft Information tab, this will not change the value of the Cleared Month-to-Date counter on the Draft Activity tab. You must maintain both the Transfer PTD Drafts Cleared counter and the Cleared Month-to-Date counter.

Draft Information

In the Share Close Options group box...

Click the Transfer Information option to transfer the draft information from the account being closed to another share account. Then, click the Share Account for Data Transfer down arrow to select the share account.
Click the Remove Information option to remove the draft information from the account being closed.

Complete the following fields as needed:
Field	Description
Transfer Existing ID	Click this option to use the share draft ID from the account being closed.
Create New	Click this option to create a new draft ID.
Use Chk Digit	Select this check box to automatically calculate the draft ID check digit when a draft ID is added or maintained. Check digit support is determined by the Mod 10 Ck Digit field in the Share Drafts section on the Credit Union Profile - Shares tab.
Use Target Share ID	Click this option to use the share draft ID from the target share account specified.
Draft ID 1/Draft ID 2	The draft ID for the share account. The draft ID identifies the member share draft account incoming drafts should post against. The share draft identification is MICR coded on all drafts. Length: 17 numeric
Transfer PTD Drafts Cleared	Select the Transfer PTD Drafts Cleared check box to transfer the period-to-date drafts cleared counters for draft ID 1 and 2. You can also maintain the period-to-date drafts cleared counters for draft ID 1 and 2. If the Transfer PTD Drafts Cleared counter is maintained and transferred to another share draft account on the Draft Information tab, this will not change the value of the Cleared Month-to-Date counter on the Draft Activity tab. You must maintain both the Transfer PTD Drafts Cleared counter and the Cleared Month-to-Date counter. Length: 5 numeric
Specify Courtesy Pay on New Share	Select this check box to transfer the closing share Courtesy Pay option and limit to the target share account specified, or indicate a different Courtesy Pay option and limit for the target share account.
Option	The existing Courtesy Pay option (if applicable). You can choose a different Courtesy Pay option for the target share. Click the down arrow to select the Courtesy Pay option. The valid options are: N - Not Allowed. Select this option to exclude specific members from Courtesy Pay. D - Default Limit (Share Rule Level). Courtesy Pay allowed using the default negative balance limit from the Share Profiles - Courtesy Pay tab. System default. O - Specified Limit (Member Share Level). Courtesy Pay allowed using the negative balance limit specified in the Limit field. Select this option to override the default negative balance limit from the Share Profiles - Courtesy Pay tab. M - Member Declined Courtesy Pay. Select this option to exclude a member's share type from courtesy pay at their request. R - Revoked by Credit Union. Select this option to exclude a member's share type from courtesy pay due to the feature being revoked by the credit union. E - Waive New Acct Period Limit at Mbr Shr Level. Waive the new account eligibility period and use the negative balance limit specified in the Limit field. W - Waive New Acct Period Limit at Shr Rule level. Waive the new account eligibility period and use the default negative balance limit from the Share Profiles - Courtesy Pay tab. After the data has been saved, an informational message will display the target share account's Courtesy Pay option and the Courtesy Pay available amount.
Limit	The negative balance limit for an individual member.
Age Override	Select this check box to add Courtesy Pay to the share draft account, regardless of the member’s age.
Delq. Override	Select this check box to add Courtesy Pay to the share draft account, regardless if the member has a delinquent loan.
Create a Loan	Select this check box to create a Courtesy Pay loan when the member's share draft account is negative due to Courtesy Pay. Portico uses the Courtesy Pay Loan information from the Share Profiles - Courtesy Pay tab and the system defaults for a new loan to create the Courtesy Pay loan in the back-office cycle. The member's share draft account must be negative due to Courtesy Pay, the Went Negative field must contain a valid date, and the Create a Loan check box must be selected before a loan will automatically be created.
Fee Exempt	Select this check box to exempt the member from Courtesy Pay fees.
Select Overdraft Accounts to Transfer	This grid displays the overdraft accounts associated with the account being closed. Select the Transfer check box in the grid header to transfer all the overdraft accounts to the new or existing account specified. To transfer individual accounts, select the Transfer check box in the desired row.
Specify Draft Messages to Transfer	This grid displays the draft messages associated with the account being closed. Select the Transfer check box in the grid header to transfer all the messages to the new or existing account specified. To transfer individual messages, select the Transfer check box in the desired row.

Draft Activity

If the share draft counters have a value greater than zero, then the Draft Counters label will appear with a red checkmark and the Draft Activity tab will appear. This tab contains the draft activity counters associated with the share draft account that will be closed. You can transfer the draft activity counters and maintain the counters as needed. Since the counters can affect fees charged to the member, you may choose to maintain the counters.

Draft Activity

In the Specify Disposition of Share Draft Counter Information group box...

To transfer the counters, click the Transfer Information option and select the share draft account to transfer the counters to from the drop-down list. If the existing activity counters for the target share draft account have a value greater than zero, a system edit will appear when you attempt to transfer the closed account activity counters to the target account. The message will indicate that the target share draft activity counters will be overlaid with the closed account activity counters.
Click the Do not Transfer option to not transfer the counters to the target share draft account. The draft activity counters will remain on the closed account and will purge with the closed account.

To transfer the draft activity counters, select the Draft Activity Counters check box and click Save.

Counter	Description
Exceptions Life to Date	The number of exceptions that have appeared on the Share Draft Exception Items window since opening the account. The number shown includes current month activity. The NSF Counters field on the Credit Union Profile - Shares tab specifies whether the system will increment the Life to Date Exceptions field based on the number of exceptions on a per day or per item basis. The system will reset this field to zero when the number of exceptions exceeds 99999. You can maintain this field. Length: 5 numeric
Returns Life to Date	The number drafts that have been returned since opening the account. The number shown includes current month activity. The NSF Counters field on the Credit Union Profile - Shares tab specifies whether the system will increment the Life to Date Returns field based on the number of returns on a per day or per item basis. The system will reset this field to zero when the number of returns exceeds 99999. You can maintain this field. Length: 5 numeric
Rejects Life to Date	This field will only appear if the NSF Counters field is I – Per Item in the Share Draft section of the Credit Union Profile – Shares tab. The number of share draft exception items that were not paid online or during back-office processing since opening the account. The number shown includes current month activity. The system will reset this field to zero when the number of rejects exceeds 99999. You can maintain this field. Length: 5 numeric
Paid Negative Life to Date	The number of times a member has had non return items paid bringing the account negative since opening the share draft account. The number shown includes current month activity. The NSF Counters field on the Credit Union Profile - Shares tab specifies whether the system will increment the Life to Date Paid Negative field based on the number of paid negative items on a per day or per item basis. The system will reset this field to zero when the number of paid negative items exceeds 99999. You can maintain this field. Length: 5 numeric
Paid Miscellaneous Life to Date	The number of times a member has had non return items paid using miscellaneous funds since opening the share draft account. The number shown includes current month activity. The NSF Counters field on the Credit Union Profile - Shares tab specifies whether the system will increment the Life to Date Paid Miscellaneous field based on the number of paid miscellaneous items on a per day or per item basis. The system will reset this field to zero when the number of paid miscellaneous items exceeds 99999. You can maintain this field. Length: 5 numeric
Paid Uncollected Life to Date	The number of times a member has had non return items paid using uncollected funds since opening the share draft account. The number shown includes current month activity. The NSF Counters field on the Credit Union Profile - Shares tab specifies whether the system will increment the Life to Date Paid Uncollected field based on the number of paid uncollected items on a per day or per item basis. The system will reset this field to zero when the number of paid uncollected items exceeds 99999. You can maintain this field. Length: 5 numeric
Paid Courtesy Pay Life to Date	The number of times a member has had non return items paid using Courtesy Pay funds since opening the share draft account. The number shown includes current month activity. The NSF Counters field on the Credit Union Profile - Shares tab specifies whether the system will increment the Life to Date Paid Courtesy Pay field based on the number of paid Courtesy Pay items on a per day or per item basis. The system will reset this field to zero when the number of paid Courtesy Pay items exceeds 99999. You can maintain this field. Length: 5 numeric

To transfer the cleared draft counters, select the Cleared Draft Counters check box and click Save.

Counter	Description
Times Negative Month to Date	The number of times during the current month that the share draft account has been brought negative. The system will add one to this field when the member's account goes from a positive balance to a negative balance because of online activity or activity during the back-office cycle; however, the system will not update this field if the account goes from a negative balance to a more negative balance. The system updates this field during the back-office cycle. You can maintain this field. Length: 3 numeric
Times Negative 12 Months	The number of times during the past 12 months that the share draft account has been brought negative. The twelve-month period does not include the current month. At month end, the system will reduce the count by the number of times the account was brought negative during the oldest month and increase the count by the number specified in the Month to Date Negative field. You can maintain this field. Length: 5 numeric
Times Negative Life to Date	The number of times since opening the account that the share draft account has been brought negative. The number shown includes current month activity. The system will add one to this field when the member's account goes from a positive balance to a negative balance because of online activity or activity during the back-office cycle; however, the system will not update this field if the account goes from a negative balance to a more negative balance. The system will reset this field to zero when the number exceeds 99999. Maintenance to this field occurs during the back-office cycle. You can maintain this field. Length: 5 numeric
Cleared Month to Date	The total number of drafts that have cleared during the current month. The number of drafts cleared includes drafts cleared by online and back-office processing. You can maintain this field. Length: 3 numeric
Cleared 12 Months	The total number of drafts that have cleared during the past 12 months. The number of drafts cleared includes drafts cleared by online and back-office processing. The twelve-month period does not include the current month. At month end, the system will reduce the count by the number of cleared drafts for the oldest month and increase the count by the number specified in the Month to Date Cleared field. You can maintain this field. Length: 5 numeric
Cleared Life to Date	The total number of drafts that have cleared since opening the account. The number of drafts cleared includes drafts cleared by online and back-office processing. The number shown includes the current month. The system will reset this field to zero when the number of cleared drafts exceeds 99999. You can maintain this field. Length: 5 numeric

To transfer the deposited check counters, select the Deposited Check Counters check box and click Save.

Counter	Description
Current Month On Us	The number of on us checks presented by the member for the current month. Length: 5 numeric
Current Month Local	The number of local checks presented by the member for the current month. Length: 5 numeric
Current Month Exception	The number of exception checks presented by the member for the current month. Length: 5 numeric

Relationships

This tab contains cross-account overdraft information and joint/beneficiary information associated with the share account that will be closed. You can remove or transfer the co-owner/relationship information. The information in the Cross Account Overdrafting grid will not be removed and can not be transferred; however, the information can be maintained.

Relationships

In the Specify Disposition of Relationships group box...

Click the Transfer Information option to transfer the co-owner/relationship information to another share account. Then, click the down arrow to select the share account.
Click the Remove Information option to remove the co-owner/relationship information from the account being closed.

The Co-Owner/Relationship Account List displays the members and non-members associated with the one or more of the member's accounts.

Members/non-members with relationships to all of a member's accounts (All Accounts) will not appear on the Share Close and Transfer - Relationships tab. When the share account is closed, the account relationship still exists for all remaining accounts. The Relationships tab will not appear for beneficial owner accounts.

Column Heading	Description
Transfer	Select the Transfer check box to transfer the co-owner/relationship information. Select the Transfer check box in the grid heading to select all the co-owner/relationship information.
Name	The name of the co-owner.
TIN	The taxpayer ID number of the member or non-member. Portico partially masks taxpayer ID numbers.
Member Nbr	The member number, if the individual is a member of the credit union.
CU Use	A credit union-defined customized field. This field can be customized using the Customized Fields window. Keyword: CP
Account Ind	The ownership type on the associated account. The valid values are: Agency (A) Business (B) Corporate (C) Deferred Compensation (D) Estate (E) Guardianship or Custodial (G) Individual (I) Joint (J) UTMA - Uniform Transfer to Minors Act also known as UGMA (M) Organization (O) Public Unit (P) Revocable Trust (T) Uninsurable (U) Irrevocable Trust (V) Miscellaneous (*) Keyword: AI
Relationship Ind	The individual's relationship to the member account. The valid values are: Authorized Signer (A) Sibling Beneficiary (B) Child or Grandchild Beneficiary (C) Custodian (D) Executor of Estate Account (E) Power of Attorney (F) In Trust For (I) Joint Owner (J) Successor Custodian (K) Club Account (L) Other Beneficiary (O) Parent Beneficiary (P) Successor Trustee (R) Spouse Beneficiary (S) Trustee (T) Uninsurable (U) Owner of Funds - grantor, plan participant, minor or ward (X) To view the valid values based on account type, refer to the Account Relationships Table. Keyword: RI
%	For a beneficiary relationship, this is the percentage of the account funds that the beneficiary on the account will receive. Valid option are 000-100. Length: 3 numeric
Account Relationships	The ellipsis icon button indicates that the relationship is not a member of the credit union. The member icon button (green shirt) indicates that the relationship is a member of the credit union. Click the ellipsis icon button or the member icon button to display the Account Relationships dialog box. If the relationship was not added using the Account Relationships dialog box , the icon button will be disabled.

The information in the Cross Account Overdrafting grid will not be removed and cannot be transferred; however, the information can be maintained.

Column Heading	Description
Priority	The priority of the closing member's account in the overdraft process.
Member Number	The member number where the member you are closing is listed as an overdraft account.
Member Account	The closing member's account that is listed as an overdraft account.
Details	Click the detail icon button to open the Shares - Draft Info tab for the cross-member account.

EFT

This tab contains the self service products that are associated to the share account that will be closed. You can transfer the self service accounts to the new/existing share account. Be sure to delete any external debit card records.

Self Service

In the Specify Disposition of Self Service Information group box...

Click the Transfer Access to Specified Share option to transfer self service access to another share account. Then, click the down arrow to select the share account.
Click the Remove Share Access option to remove self service access from the account being closed.

In the Closing Share Location for Self Service Accounts...

Column Heading	Description
Transfer	Select the Transfer check box to specify a new account number to transfer access. Select the Transfer check box in the grid heading to select all the self service options.
Type	The type of self-service option. Valid values are: ATM Card, Debit Card, or Audio.
Cross Mbr Nbr	The member number associated with the account ID. If blank, the account ID is associated with the member's whose share account is being closed.
Account ID	The current account ID for the self service option.
Share Access Type	The share access type.
Trf	Select the Trf check box to transfer the debit holds to the new account.
Hold Amount	The hold amount associated with the self service option.
Details	Click the View Details icon button to display additional information about the self service option.
NFCAN	The non-financial computer-assigned number associated with the transfer.

Online Banking

This tab allows you to remove or transfer a co-owner's online banking access to the closed account.

In the Specify Disposition of Financial Access group box...

Click the Transfer to Specified Share option to transfer online banking financial and external access to another share account. Then, click the down arrow to select the share account. If the online banking user did not have financial and external access to account being closed, they will not have financial and external access to the transfer-to account.
Click the Remove option to remove online banking financial access from the account being closed.

In the Specify Disposition of Inquiry Access group box...

Select the Transfer to Specified Share check box to transfer online banking inquiry access to the share account specified in the Share Account for Data Transfer drop-down list. If the online banking user did not have inquiry access to account being closed, they will not have access to the transfer-to account.
Click the Retain option to retain online banking inquiry access to the share account being closed. This option allows the online banking user to review the history of the closed account via online banking.
Click the Remove option to remove online banking inquiry access from the account being closed. This option prevents the online banking user from reviewing the history of the closed account via online banking.

When you click Save, the transfer, retain and remove option selected will affect all the manually-added accounts in the Closing Share Location for Online Banking Accounts grid.

Column Heading	Description
Type	Lists Online Banking as the type of self service access. An icon will appear if the member listed is an account relationship linked by taxpayer ID.
Cross Mbr Nbr	The member number associated with the online banking user ID. If blank, the online banking user ID is associated with the member's whose share account is being closed.
Account ID	The online banking user ID associated with the online banking profile
Inquiry	If selected, the online banking user has inquiry access to the share account being closed.
Financial	If selected, the online banking user has financial access to the share account being closed.
External	If selected, the online banking user has external movement access to the share account being closed.
Details	Click the Details button to display the Online Banking Maintenance dialog box and modify the account access permissions.
NFCAN	The non-financial computer-assigned number that appears after your click Save to process the access transfer or removal.

When an online banking user ID is set up for a primary member, you can link the primary's member's account relationships to their new online banking user ID by selecting the primary member's taxpayer ID number from the TIN drop-down list and clicking Link on the Online Banking Maintenance dialog box. All the co-owner's with access to the primary member's accounts are added to the Online Banking Maintenance dialog box. Since the access to the share account is based on the co-owner relationship, the co-owner will appear on both the Relationships tab and the new Online Banking tab on the Share Close and Transfer dialog box.

You can use the options on the Relationships tab to transfer or remove access to the closed account from both the Account Relationships dialog box and the Online Banking Maintenance dialog box at the same time. On the Relationships tab, select the Transfer Information option, then select the new share draft account from the drop-down list. Select the Transfer check box for the co-owner and click Save. When you transfer or remove the relationship to the closed share account, it is automatically removed from the Online Banking tab as well.

Assigned Shares

This tab contains certificate interest/maturity and automated transfer information associated to the share account that will be closed. You can remove or transfer the certificate interest/maturity or an automated transfer.

Assigned Shares

In the Specify Disposition of Assigned Shares group box...

Click the Transfer Information option to transfer the certificate interest/maturity or an automated transfer to another share account. Then, click the down arrow to select the share account.
Click the Removed Assigned Shares option to remove the certificate interest/maturity or an automated transfer from the account being closed.

In the Certificate Interest Maturity grid...

Column Heading	Description
Transfer	Select the Transfer check box to specify a new account number to transfer the certificate interest/maturity. Select the Transfer check box in the grid heading to select all the certificate interest/maturity.
Certificate Number	The associated certificate number
Details	Click the Details button to open the Certificate Maintenance and Inquiry dialog box.
NFCAN	The non-financial computer-assigned number associated with the transfer.

In the Member Transfer Summary grid...

Column Heading	Description
Transfer	Select the Transfer check box to specify a new account number to transfer the automated transfer to. Select the Transfer check box in the grid heading to select all the automated transfers.
Process Side	Identifies the account information on the row as the From account or To account.
To	The share type, certificate number, note number or general ledger number of the account that the funds will be transferred to.
Transfer Type	The type of amount: fixed amount, all available funds, loan payoff amount, or scheduled loan payment. The Transfer Type will be blank if the type is fixed amount.
Amount/Target Balance	The fixed amount that will be transferred. The Transaction Amount field will be blank if the amount type is all available funds, loan payoff amount, or scheduled loan payment.
Effective Date	The effective date of the transfer.
Priority	The order in which Portico will post the member's transfer items effective the same day. Transfer priorities occur in ascending order, starting with 1.
Member Number	The member number that the funds will be transferred to or from.
Details	Click the Details button to open the Member Transfer File Information dialog box and view the transfer detail.
NFCAN	The non-financial computer-assigned number associated with the transfer.

Payroll

This tab contains payroll deduction and distribution information associated with the share account that will be closed. You can transfer or remove payroll distributions. Any excess share payroll deductions must be manually maintained.

Payroll

In the Specify Disposition of Payroll Information group box...

Click the Transfer Information option to transfer the payroll distributions to another share account. Then, click the down arrow to select the share account.
Click the Remove Distributions option to remove the payroll distributions from the account being closed.

The Payroll Summary grid displays the payroll information set up for the member.

Column Heading	Description
Transfer	Select the Transfer check box to transfer the payroll distribution. Select the Transfer check box in the grid heading to select all the payroll distributions.
Nbr	The payroll group number.
Description	The description of the payroll.
From Member	The member number the payroll distribution amount is coming from.
Type	Indicates if the payroll record is a distribution or excess to shares.
Details	Click the Details button to open the Member Payroll Maintenance dialog box and view the payroll detail.
NFCAN	The non-financial computer-assigned number associated with the transfer.

Stop Pays

This tab will display share draft stop pays and ACH stop pays for the share account that will be closed. If the closing share account does not have any stop pays, the tab will not appear.

Stop Pays - Share Draft

The stop pays on the Share Draft sub-tab can be maintained or deleted, they can not be transferred. If the share draft stop pays are not maintained or deleted, they will remain on the stop pay file with the share type and draft ID of the share account being closed.

The Share Draft sub-tab contains the following information:
Column Heading	Description
Delete	Select the Delete check box and click Save to delete a stop pay record.
Stop Code	The type of stop pay. When adding a new stop pay, click the down arrow to select the stop pay code.
Start Draft	The draft number of a single draft to be stopped or the starting draft number when stopping a range of drafts. Length: 6 numeric
End Draft	The ending draft number when stopping a range of drafts. Length: 6 numeric
Amount	The amount of the stopped or certified draft. Length: 10 numeric including decimal
Share/Note	The share type or loan note number affected by the stop date. When adding a new stop pay, click the down arrow to select the share type or note number. Length: 10 numeric including decimal
Draft ID	The draft ID for the share account. When adding a new stop pay, click the down arrow to select the draft ID.
Stop Date	The date the stop pay was added. When adding a new stop pay, click the down arrow to select the date or enter the date in MM/DD/YYYY format.
Stop Indicator	The criteria that Portico will use to match and stop the draft during the back-office cycle. When adding a new stop pay, click the down arrow to select the stop pay indicator.
Fee	Select this check box to charge a fee for the stop pay.
Prs	This check box is selected if the draft has been presented for payment. Portico updates this check box during back-office processing when the draft attempts to post. If the entry is a range of drafts, Portico will select this check box when a draft number within the range is presented.

The ACH sub-tab will display all the ACH stop pays associated with the member number, not just the ACH stop pays for the share account being closed. The ACH stop pays can be deleted or maintained. If the ACH stop pays are not deleted or maintained, they will remain on the ACH stop pay file. To delete a stop pay record, select the Delete check box and click Save. Click the left and right arrows to scroll through the list of stop pay records.

Stop Pays - ACH

The ACH sub-tab contains the following information:
Column Heading	Description
Delete	Select the Delete check box and click Save to delete a stop pay record.
Account Number	The member account number or general ledger account. Click the member lookup icon to open the Member Search dialog box and locate a member. Length: 12 numeric Keyword: AN
TP	Indicates if the stop pay is for a member account or general ledger account. When adding a new stop pay, click the down arrow to select Member or GL.
Stop Ind	Indicates if the amount, OFI, and/or company ID will be used to identify the ACH stop pay item. When adding a new stop pay, click the down arrow to select the stop pay indicator. The valid options are: A - Stop pay based on all ACH items C - Stop pay based on all credit items D - Stop pay based on all debit items 1 - Stop pay based on the amount, company ID, and OFI 2 - Stop pay based on the amount and OFI 3 - Stop pay based on the amount only 4 - Stop pay based on the OFI only 5 - Stop pay based on the company ID and OFI 6 - Stop pay based on the company ID only 7 - Stop pay based on the amount or company ID or OFI 8 - Stop pay based on the company ID and amount Keyword: SI
Fee Shr	The share type that will be assessed a fee for the stop pay record. If this field is blank or 00, Portico will not assess a stop pay fee. This information appears on the ACH Stop Pay Fees Report 169. When adding a new stop pay, click the down arrow to select a share type and assess a stop pay fee. The stop pay fee amount and stop pay fee GL appear in the ACH Stop Payments section on the Credit Union Profile - ACH/Payroll tab. Keyword: ST
Company ID	The originator of the ACH transaction. The originator can be the credit union or the company sending the ACH item. (Found on 178 Report.) This field is required if the Stop Ind field is 1, 5, 6 or 7. Length: 10 alphanumeric Keyword: CI
OFI R/T	The routing and transit number of the originating financial institution for an ACH transaction. (Found on 170 Report.) This field is required if the Stop Ind field is 1, 2, 4, 5 or 7. Length: 8 numeric Keyword: OR
Amount	The ACH stop pay item amount. The amount must be equal to or greater than zero. (Found on 170 Report.) Length: 10 numeric including decimal Keyword: AM
Effective Date	The date the stop pay record was added. This field is non-maintainable and defaults to the system date. Keyword: DT
Expire Date	The date that the stop pay will be purged. For stop code R-Revocation of authorization and S-One time stop pay record, Portico will leave the Expire Date field blank (12/31/9999) and select the Perm check box. The stop pay will not be purged. You must manually delete the stop pay. For stop codeM-Recurring stop pay record, you can leave the Expire Date field blank, when you click Save, Portico will leave the Expire Date field blank (12/31/9999) and select the Perm check box. The stop pay will not be purged. You must manually delete the stop pay. If you enter a valid date or a valid date is present in the Expire Date field that is not blank (12/31/9999), Portico will purge the stop pay the morning of the expire date. For stop code V-Verbal authorization, if written authorization is not received, the verbal stop pay request will purge 14 days after the stop date. For example: for a stop date of 1/1/2012, the stop pay will purge the morning of 1/15/2012. Keyword: XD
Perm	Automatically selected when a stop payment is added. The stop pay record will not purge unless you select the Delete check box and click Save.
Stop Code	Indicates if the ACH stop pay record is a one-time stop pay or a revocation of authorization. This is a required field. When adding a new stop pay, click the down arrow to select R-Revocation of authorization, S-One time stop pay record, M- Recurring stop pay record, or V-Verbal authorization. R-Revocation of authorization - The stop pay record will be considered a revocation of authorization when the member has withdrawn authorization by notifying the originating institution directly. When you click Save, Portico will leave the Expire Date field blank (12/31/9999) and select the Perm check box. The stop pay will not be purged. You must manually delete the stop pay. The first time the item is presented for payment, it will appear on the 170 and 263 Reports with the exception code R07 - Authorization Revocation. Thereafter, the item will appear on the reports with the exception code R10 - Customer Advises Not Authorized each time the item is presented for payment. S-One time stop pay record - The stop pay record will remain on the ACH Stop Pays dialog box. When you click Save, Portico will leave the Expire Date field blank (12/31/9999) and select the Perm check box. The stop pay will not be purged. You must manually delete the stop pay. If the ACH item is presented for payment, the system will stop the item and include it on the 170 and 263 Reports with the exception code R08 - ACH Stop Pay. System default. M-Recurring stop pay record - The stop pay record will remain on the ACH Stop Pays dialog box until it is manually deleted. You can leave the Expire Date field blank to default the date to 12/31/9999 in Portico or you can enter a valid date in the Expire Date field. If you leave the Expire Date field blank, when you click Save, Portico will leave the Expire Date field blank (12/31/9999) and select the Perm check box. The stop pay will not be purged. You must manually delete the stop pay. If you enter a valid date or a valid date is present in the Expire Date field that is not blank (12/31/9999), Portico will purge the stop pay the morning of the expire date. V-Verbal authorization - The verbal authorization option allows you to temporarily identify an ACH stop pay as a verbal request. When written authorization is received from the member, you can change the stop code to the appropriate option. If written authorization is not received, the verbal stop pay request will purge 14 days after the stop date. For example: for a stop date of 1/1/2012, the stop pay will purge the morning of 1/15/2012.
AA Shr	The share type associated with the stop pay. When adding a new stop pay, click the down arrow to select the share type. Account Analysis Members: If the share type specified is a regular share account, no tracking record will be created. If the share type specified is a share draft account, then a tracking record will be created. If you do not know the share type the stop pay is for, enter the member's Account Analysis master share draft account. The share type specified will be used to determine whether to assess a hard dollar fee at the time the stop pay record is set up or to defer the fee for consideration in Account Analysis. If a hard dollar fee will be assessed at the time the stop pay record is set up, the fee will be applied to the account specified in the Fee Shr field. Keyword: AS
PRS Flag	If selected, the ACH item has been presented for payment. Portico selects this check box when an ACH stop pay item is presented for processing during the back-office cycle. You can also maintain this field as needed. The valid options are: Y - ACH item has been presented for payment. N - ACH item has not been presented for payment. System default. If the Stop Code field is S-One time stop pay record when the item is presented for payment, Portico changes the PRS Flag field to Y. If you change the Stop Code field to R-Revocation of authorization, Portico will change the PRS Flag field to N. The next time the item is presented for payment, Portico will change the PRS Flag field to Y, and the item will appear on the ACH System Posting/Exception Report 170 and ACH Payroll Register Report 263 with exception code R07 - Authorization Revoked by Customer. Thereafter, the item will appear on the reports with exception code R10 - Customer Advises Not Authorized each time the item is presented for payment. Keyword: PR
Tlr/Br	The teller and branch who created the stop payment record for the member.

ACH

This tab contains all the ACH origination information associated to the member (not just the share account that will be closed). If an ACH item is not deleted, it will remain on the ACH file and maintenance to the ACH item will be required outside of the Share Close and Transfer process. If the share account being closed is listed in the Savings Account field or Draft Account field, a different share account can be selected.

ACH

Click the Savings Account down arrow to select the new default savings account to use for posting ACH items.

Click the Draft Account down arrow to select the default share draft account to use for posting ACH items.

The ACH member items associated with the account being closed. Select the Expand All check box to view the item details. Select the Del check box to delete the item.

Field	Description
Del	Select the Del check box to delete the item.
Shr	The specific share type for posting directly to a specified share or share draft account.
Batch	The batch ID from the Batch Maintenance window.
Item	The number of ACH record spaces available for this application. If a member or general ledger account has more than one return the item count will be incremented for each new record added.
Amount	The dollar amount of the ACH transaction. For batch SEC code ENR, ACK, or ATX, the amount is 0.00.
Frequency	The frequency in which the member item is processed. Valid values are: Weekly, Biweekly, Semimonthly, Monthly, Quarterly, Annually, Request, or Same Day.
Effective Date	The beginning settlement date for the ACH item.
Receiver Account	The account number at the receiving financial institution that will receive the offset to the member's activity at the credit union.
Receiver Name	The receiving account holder's name. A name must be entered for Standard Entry Class code WEB .
AM	Indicates if Porticosecured funds for the outgoing ACH credit in an early morning ACH posting that occurs immediately after the back-office cycle. Portico will verify that funds are available before creating an ACH outgoing credit to another financial institution.
Rec Txn	The required NACHA transaction code for the type of transaction to be sent to the receiving institution. The valid options are: 05 - Loan Advance 22 - Credit to share draft/checking - valid for micro-entries, valid receiving transaction for same-day outgoing ACH credit item 23 - Prenote or ENR of credit to share draft checking 24 - Acknowledgment to share draft/checking 27 - Debit to share draft/checking - valid for micro-entries, valid back-office transaction for Person-to-Person (P2P) credit transactions and same-day outgoing ACH debit items. 28 - Prenote of debit to share draft/checking - valid receiving transaction for micro-entries, frequency must be Request, and effective date must be 3 business days in the future. 32 - Credit to shares/savings - valid for micro-entries, valid receiving transaction for same-day outgoing ACH credit item 33 - Prenote or ENR of credit to shares/savings 34 - Acknowledgment to shares/savings 37 - Debit to shares/savings - valid for micro-entries, valid back-office transaction for Person-to-Person (P2P) credit transactions and same-day outgoing ACH debit items. 38 - Prenote of debit to shares/savings - valid receiving transaction for micro-entries, frequency must be Request, and effective date must be 3 business days in the future. 42 - Automated general ledger deposit (credit) - valid receiving transaction for same-day outgoing ACH credit item 43 - Prenotification of general ledger credit authorization 47 - Automated general ledger payment (debit) - valid back-office transaction for same-day outgoing ACH debit items. 48 - Prenotification of general ledger debit authorization 52 - Automated loan account deposit (credit) - valid receiving transaction for same-day outgoing ACH credit item 53 - Prenotification of loan account credit authorization 54 - Acknowledgment to loan 55 - Debit to loan (reversal only) Length: 2 numeric Keyword: TC
BO Txn	The NACHA transaction code that will determine how the transaction will be processed in the back office cycle. The valid options are: 05 - Loan Advance 22 - Credit to share draft/checking - valid for micro-entries, valid receiving transaction for same-day outgoing ACH credit item 23 - Prenote or ENR of credit to share draft checking 24 - Acknowledgment to share draft/checking 27 - Debit to share draft/checking - valid for micro-entries, valid back-office transaction for Person-to-Person (P2P) credit transactions and same-day outgoing ACH debit items. 28 - Prenote of debit to share draft/checking - valid receiving transaction for micro-entries, frequency must be Request, and effective date must be 3 business days in the future. 32 - Credit to shares/savings - valid for micro-entries, valid receiving transaction for same-day outgoing ACH credit item 33 - Prenote or ENR of credit to shares/savings 34 - Acknowledgment to shares/savings 37 - Debit to shares/savings - valid for micro-entries, valid back-office transaction for Person-to-Person (P2P) credit transactions and same-day outgoing ACH debit items. 38 - Prenote of debit to shares/savings - valid receiving transaction for micro-entries, frequency must be Request, and effective date must be 3 business days in the future. 42 - Automated general ledger deposit (credit) - valid receiving transaction for same-day outgoing ACH credit item 43 - Prenotification of general ledger credit authorization 47 - Automated general ledger payment (debit) - valid back-office transaction for same-day outgoing ACH debit items. 48 - Prenotification of general ledger debit authorization 52 - Automated loan account deposit (credit) - valid receiving transaction for same-day outgoing ACH credit item 53 - Prenotification of loan account credit authorization 54 - Acknowledgment to loan 55 - Debit to loan (reversal only) Length: 2 numeric Keyword: TC
Member Name	The name of the member associated with the member account number.
Note	The loan note number affected by the transaction. Only used with transaction code 52. For FICS loan payments, enter the note number of the mortgage loan. In addition, the Rec Txn field must be 27 or 37 and the BO Txn field must be 52 on the Member/GL Items window.
Description	The credit union-defined description of the ACH member item. If the batch SEC code is RCK, this the check serial number. This field is optional for all other SEC codes.
Fee	The fee amount manually entered on the Member/GL Items window.
Federal Agency/Trace	For ENR, this is the name of the receiving federal agency for the US government. For ATX and ACK, this is the item trace number of the original CCD or CTX transaction that is being acknowledged. Only the last 7 digits (including any leading zeroes) of the trace number on the 170 Report will appear. This field will be blank for a same-day ACH items.
DD	The discretionary data (DD) code as specified on the ACH file that is used to additionally qualify an ACH item. This field will be blank if there is not a DD code on the ACH file.
Recv R/T	The receiving institution's route and transit number.
Day	The effective day for items scheduled with a semi-monthly, monthly, quarterly or annual frequency on the ACH origination record. You can change the Day field to update the Effective Date field to a new day during the item’s next origination cycle. For example, if an item has a current effective date of 09/06/2010, but you need to originate the item on the 10th of each month beginning in October, you can change the Day field from 6 to 10 prior to the 09/06/2010 origination cycle to ensure that the effective date will be updated to 10/10/2010.
Request Date	The date the ACH origination item was requested. The date will default to the teller's open date when the item is added.

If the share account is closed (no transfer to new/existing share account), the only action required is to click Save. Clicking Save will remove the products/services from the closed share account.

If the share account that will be closed does not have any products/services, the General Info tab and the Funds Withdrawal tab will always be accessible. Once the funds are withdrawn from the account and the 9 hold code is placed on the account, only the General Info tab will be accessible.

Once a share account is closed, the financial and non-financial transaction history will be retained on the closed account until the account is purged. The retained history includes check images on closed draft/checking accounts.

A same-day reversal, using the existing reversal process, is allowed. The same-day reversal will only reverse the funds withdrawal transaction; it will not add the products/services back to the closed share account.

Related Reports:

Share Draft Closed Accounts Report 459
Member Statements Report 390

The Exclude Zero Bal Clsd Shr field on the 390 Report Rules lets you choose to prevent zero balance closed share accounts from printing on member statements. Portico identifies zero balance closed share accounts using the following criteria:

In the Close Account group box on the Shares - General tab, the Share Account Closed check box must be selected, and a valid date must appear in the Effective Date field. The Reason field is optional.
In the Share Account Level Hold group box on the Shares - Holds Detail tab, the Share Hold field must be Permanent (9), a valid date must appear in the Add Date field, and the Permanent check box must be selected.

If the Exclude Zero Bal Clsd Shr field is Y on the 390 Report Rules and the zero balance closed share account meets the closed account criteria, the account may appear on the member statements depending on the activity during the statement period or current statement year.