Tracking a Collection Agency Account

The Agency Payment Tracking tab lets you review the payments made on a delinquent loan that has been transferred to a collection agency. To display the Agency Payment Tracking tab, click Debt Management within the Collections menu on the Portico Explorer Bar. Then, click the Agency Payment Tracking tab.

Agency Payment Tracking

How do I? and Field Help

In the Member field, enter the member number associated with the delinquent loan (Length: 12 numeric). Then click the Account down arrow to select the note number of the delinquent loan or the last seven digits of the member's credit card number. Click the green arrow to view the status of a specific loan. The credit card number appears if the credit card balance has reached the negative amount indicated on the CC Delinquent Amount field on the Loan Profiles - Collections/Late Charges tab.

You cannot transfer negative shares to a collection agency.

The Agency Payment Tracking tab displays a maximum of seven loan payments per page. The upper portion of the Agency Payment Tracking tab displays loan status information at the time the loan was transferred to the collection agency. The lower portion of the Agency Payment Tracking tab displays the history of loan payments collected by the agency. After the loan is assigned to a collection agency, the system automatically updates information on the Agency Payment Tracking tab when the member information or loan information is updated, the loan is paid off, or a loan payment is made.

Field	Description
ID	The ID assigned to the collection agency. Length: 3 alphanumeric
Name	The name of the collection agency. Length: 20 alphanumeric
On Date	The date the delinquent loan was transferred to the collection agency.
For Amt	The amount of the delinquent loan that was transferred to the collection agency. Length: 12 numeric including decimal
Due Date	The date when the scheduled payment is due. Keyword: PD
Payment Amount	The scheduled payment amount on the loan. Length: 9 numeric including decimal
Original Date	The original date of the loan. Loan advances will not change this date. This date is the effective date used when the new loan is added, unless the payment type is 009. When the payment type is 009, the original date is set to the first payment due date. Keyword: OR
Original Amount	The original amount of the loan. This is the amount entered as the loan balance when the loan was added. For loan advances, Portico adds the loan advance amount to the current balance, except for loan types with loan advance rate option B. For loan types with option B, the system adds the amount to the current balance but not to the original amount. A loan advance from a general ledger or a member journal voucher will not update this field. Keyword: OA Length: 12 numeric including decimal
Primary Debtor	The primary debtor name as defined by the credit bureau association code specified in the ECOA Code field on the Loans - Credit Bureau tab. Length: 25 alphanumeric
Joint Debtor 1	The joint debtor name as defined by the credit bureau association code specified in the ECOA Code field on the Loans - Credit Bureau tab. The Joint Debtor 1 field will be blank if the ECOA Code field on the Loans - Credit Bureau tab is 0, 1, T, X or Z. The Joint Debtor 1 field will display the name of the first non-owner borrower on the loan if the ECOA Code field on the Loans - Credit Bureau tab is 2, 5, 7 or W. Length: 25 alphanumeric
Joint Debtor 2	Reserved for future use.
Address 1	The first line of the debtor's address. Keyword: A1 Length: 24 alphanumeric
Address 2	The second line of the debtor's address. Keyword: A2 Length : 24 alphanumeric
City	The city where the debtor resides. Keyword: AC Length: 18 alphanumeric
State	The state where the debtor resides. Keyword: AS Length: 2 alphanumeric
ZIP	The ZIP code where the debtor resides. Keyword: ZP Length: 10 alphanumeric
Phone	The complete telephone number for this account. Keyword: PH Length: 10 numeric
Collection Officer	The collection officer assigned to the delinquent loan. Length: 2 alphanumeric
Loan Officer	The loan officer who approved the loan. Keyword: LO Length: 2 alphanumeric

The Payment History grid displays the payments made on a delinquent loan that has been transferred to a collection agency.

Column Heading	Description
Number	The payment number associated with the payments collected by the collection agency. This number is system-generated each time a payment is applied to the delinquent loan. Length: 3 numeric
Date	The effective date the payment was made to the collection agency.
Amount	The amount of the payment. Length: 12 numeric including decimal
Commission	The commission amount paid to the collection agency for the payment. Keyword: CM Length: 8 numeric including decimal
Interest	The amount of interest that made up the payment amount. Keyword: IA Length: 10 numeric including decimal
Principal	The amount of principal that made up the payment amount. Keyword: PA Length: 12 numeric including decimal
Late Charge	The amount of late charges that made up the payment amount. Keyword: LC Length: 8 numeric including decimal
Balance	The principal amount due on the delinquent loan. Length: 12 numeric including decimal
Total Number	The total number of payments made to this loan by the collection agency. Length: 3 numeric
Total Amount	The total amount of payments made to the collection agency. Length: 12 numeric including decimal
Total Commission	The total amount of commission paid to the collection agency. This field is updated each time a payment is made using the Commission field on a loan payment transaction. Length: 10 numeric including decimal
Total Interest	The total amount of interest on payments made to the collection agency. Length: 12 numeric including decimal
Total Principal	The total amount of principal on payments made to the collection agency. Length: 12 numeric including decimal
Total Late Charge	The total amount of late charges assessed on payments made to the collection agency. Length: 8 numeric including decimal

General Ledger Effects: none

Related Reports:

Collection Payment Report 734
Purged Collection Accounts Report 735

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