Adding Collection Agency Information
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The Table Maintenance window lets you maintain the collection agencies employed by the credit union to collect delinquent loans. On the Collections – Administration menu bar, click Agency, then click Maintenance to open the Table Maintenance window.
How do I? and Field Help
To display a specific collection agency, enter an credit union-defined agency ID in the Agency ID field (Length: 3 alphanumeric) and click the green arrow button.
Select the Expand All check box to view both rows of information for each collection agency. Click Add to add a new agency.
| Column Heading | Description |
|---|---|
| Delete | Select the Delete check box and click Save to delete a collection agency. You cannot delete an agency if a loan has been assigned to it. The message AGENCY HAS RECORDS ASSIGNED AND MAY NOT BE DELETED will appear. Select the Delete All check box to select the Delete check box for each collection agency. |
| Agency ID |
The abbreviation associated with a specific collection agency. Length: 3 alphanumeric |
| Agency Name |
The name of the collection agency. Length: 20 alphanumeric |
| Agency Phone |
The phone number for the collection agency. Length: 10 numeric |
| Agency Contact |
The contact person at the collection agency. Length: 20 alphanumeric |
| Address 1 |
The first address line of the collection agency. Length: 24 alphanumeric |
| Address 2 |
The second address line of the collection agency. Length: 24 alphanumeric |
| City |
The city in which the collection agency resides. Length: 20 alphanumeric |
| State |
The state in which the collection agency resides. Length: 2 alphanumeric |
| ZIP |
The Zip code in which the collection agency resides. Length: 10 alphanumeric including dash |
Click Save to save the collection agency information.
none | Collection Agency Report 738
Portico Host: 617