Manually Opening the $Teller

Related Topics

The following links provide more information about related topics: Audio Response and Online Banking | ATM and Debit Cards

If the ATM $teller is not setup to automatically open, the Dollar ($) Teller Open and Maintenance window is used to manually open the $teller. To access the Dollar ($) Teller Open and Maintenance window, on the Portico Explorer Bar, click General Operations in the Operations menu. On the General Operations menu bar, click Self Service, then click $Teller Open and Maintenance.

Dollar ($) Teller Open and Maintenance

How do I? and Field Help

To begin the teller open process, enter the 2-character teller ID and click Start.

Then, maintain the following fields as needed:

Field Description

Teller Date

Click the Teller Date down arrow to select the teller open date from the pop-up calendar or enter the date in MM/DD/YYYY format. This date will be used for loan interest calculations, dividend calculations, etc.

GL Checking Account

The general ledger account to be credited for the teller's check disbursements.

Length: 6 numeric

Keyword: GL

Print Name/Address

Select the Print Name/Address check box to print the member’s name and address on the receipts generated by the teller. The option selected is the default Print Name/Address option on the financial transaction. The teller can override the specified option on the individual transaction. This field is valid only for receipt options C and D (Receipts field on the Credit Union Profile - Print tab).

Keyword: PN

Override Code

The override code required for the teller to perform transactions requiring override authority. The Teller Override field in the Security Information section on the Credit Union Profile - Security tab must display Y or X to use the override authority option. The override code works in conjunction with the options specified in the Authority group box. The override authority option specifies which types of transactions the non-90 series teller ID can perform. The default override code is defined on the Dollar ($)Teller Information window.

Length: 2 alphanumeric

Keyword: OK

Authority Shares

Select the Shares check box to allow the teller to override share transactions only. If the non-90 series teller ID does not have the Shares check box selected, the teller ID can still perform the Adjustments – Share Deposit from General Ledger tab and Adjustments – Share Withdrawal to General Ledger tab if the JV Override check box is not selected on the Credit Union Profile - Accounting tab. The default option is defined on the Dollar ($)Teller Information window.

Keyword: OA (SO for Shares)

Authority Loans

Select the Loans check box to allow the teller to override loan transactions only. The default option is defined on the Dollar ($)Teller Information window.

Keyword: OA (LO for Loans)

Authority Certificates

Select the Certificates check box to allow the teller to override certificate transactions only. The default option is defined on the Dollar ($)Teller Information window.

Keyword: OA (CD for Certificates)

Authority All

Select the All check box to allow the teller to override all transactions in Portico, including share, loan, and certificate transactions. This option is required for access by the non-90 series teller ID to transactions that are not share, loan, or certificate transactions. For example, accessing the closed account file or updating member notes. The default option is defined on the Dollar ($)Teller Information window.

Keyword: OA (AL for All)

Network Business Date

The date used to determine, for ATM network tellers, the current business date transactions are to be settled on. Click the down arrow to select the business date from the pop-up calendar or enter the date in MM/DD/YYYY format.

Keyword: NW

Network New Day

The date used to determine, for ATM network tellers IDs, the settlement date for transactions. If the network supplies a business date and it is after this date, the transaction is treated as a next day transaction. Click the down arrow to select the new day from the pop-up calendar or enter the date in MM/DD/YYYY format.

Keyword: TO

Network Prior Day

The date used to determine, for ATM network tellers, the settlement date for transactions. If the network supplies a business date and it is before this date the transaction is treated as a prior day transaction. Click the down arrow to select the prior day from the pop-up calendar or enter the date in MM/DD/YYYY format.

Keyword: FR

Click Submit to open the $teller.

The following fields can only be maintained on the Dollar ($)Teller Information window.
Field Description

Sales Tax Group

The Sales Tax Group field lists the sales tax group defined on the Dollar ($) Teller Information window that identifies the regional sales tax percentages and associated general ledger accounts. The sales tax group codes are set up on the Sales Tax Group Codes window. Each $teller that performs share fee transactions must have a sales tax group code set up on the Dollar ($) Teller Information window. If a teller floats between branches that have different tax rates, the teller must have a different teller ID for each tax group. The system uses tax group AAA for all back-office fees such as Flexible Fees, ACH, and share draft fees.

Length: 3 alphanumeric

Transactions

Indicates if the teller can reverse the most recent transactions, all transactions, or with override authority. The valid options are:

N - The teller can only reverse the most recent transaction on the member's account. System default.

Y - The teller can reverse any of the member's transactions that appear on the Reversals - Same Day Reversals tab.

O - A teller override is required if the teller is reversing a transaction that is not the most recent transaction on a member's account.

If the member number is zero(0), the system will allow the teller to make the reversal regardless of the option in this field.

Other Teller

Indicates if the teller can reverse any teller's transactions with or without override authority. The valid options are:

N - Teller is not authorized to reverse another teller's transactions. System default.

Y - Teller is authorized to reverse another teller's transactions (except specified transactions.)

O - A teller override is required for this teller to reverse another teller's transactions (except specified transactions.)

You cannot reverse another teller's transaction if the original transaction was one of the following Teller Administration transactions: Transactions - Deposits, Withdrawals, Payments, Transfers (ALA, ALD, ALL, ALR, and ALS), Transactions – Bond Redemption Detail (ALB), On Us Check Information (ALC), Transactions – Money Orders (ALM), and Transactions – Travelers Checks and Miscellaneous Tracked Forms (ALT). These transactions must be reversed by the original teller in the original branch.

General Ledger Effects: none | Related Reports: none

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