Overview

Cash Dispenser provides the following features and benefits:

  • Provides administrative control of the dispenser.
  • Interfaces with ARCA, Diebold or De La Rue dispensers.
  • Automates balancing.
  • Provides multiple security levels and inventory controls.
  • Permits teller override for manually changing the bill mix.
  • Includes ability to add cash to the dispenser without balancing the tellers or the dispenser.
  • Provides ability to change the automix for any denomination.
  • Provides credit union members added convenience and service by speeding the process of dispensing cash and coins.
  • Reduces security risk.
  • Offers additional control while dispensing funds, including record keeping for balancing tellers and vault.
  • Improves teller efficiency by automating manual dispensers and eliminating key strokes and time spent entering information using two separate computers or keypads.
  • Reduces time spent balancing the teller line drawers by providing detailed records.
  • Provides a detailed journal that records every dispensed transaction.

Depending on the dispenser or recycler in use at your credit union, you can take advantage of a holdup dispense option and silent alarm:

  • If your credit union uses ARCA, Diebold, Talaris or NCR devices with the Portico-Lutzwolf interface, you can implement a new holdup dispense option that will dispense a predetermined number of bills to limit the financial loss to your credit union.
  • If your credit union uses Talaris TS2 and TCD9000 devices with the Portico-Lutzwolf interface, your tellers can also trigger a silent alarm to notify law enforcement of a robbery at your credit union.

Credit unions using Talaris TS2 and TCD9000 devices can choose to use both the silent alarm and holdup dispense options, or only one of the options. The silent alarm is not available for ARCA, NCR and Diebold dispensers and recyclers.

If your credit union is faced with a robbery, you can press CTRL+H on your keyboard at any location within Portico. Portico will check the current cash device inventory and dispense your workstation-defined holdup bill mix, if available. If not available, Portico will dispense your credit union-defined holdup bill mix. If a bill mix has not been defined, Portico will dispense 5 bills of each available denomination in the cash device. In addition, cash devices Talaris TS2 and TCD9000 will send a silent alarm to law enforcement.