Setting Up Teller Administration

Teller Administration enhances employee productivity and increases your credit union's control of its financial activity with the following features:

• Allows you to customize your teller transactions.
• Eliminates the entry of general ledger account numbers by non-accounting personnel.
• Reduces the number of transactions needed to perform deposits, withdrawals, payments, and transfers.
• Simplifies and expedites teller balancing and branch cash balancing.

With Teller Administration, you define two-character product codes that reflect each type of financial activity at your credit union. Tellers enter the product code instead of the general ledger account number, for example, the product code MO for money orders instead of the money order general ledger account number.

You can create transaction screens based on your most commonly used product codes. You can also customize screens based on individual tellers or job functions.

Teller Administration allows tellers to balance their work in batches throughout the day. You can also determine specific product codes you wish your tellers to balance, such as credit union checks and money orders.

Teller Administration is a branch level option. Therefore, you can set up Teller Administration in all branches, or pilot Teller Administration in just one branch.

To use Teller Administration, you must also implement Cash Control. Cash Control tracks your credit union's cash movements, such as cash movements from the bank to the vault, from the vault to the teller drawer, and from the ATM to the vault.

Forms Management automates your serial-numbered forms inventory and allows you to track the use of these forms on a daily basis. With Teller Administration you can track traveler's checks, money orders, and all credit union-defined checks and forms because the Teller Administration transactions allow you to enter serial numbers. The system will then update your Forms Management inventories.

The following reports support Teller Administration:

• Monetary Instrument Log Report 841: Lists all purchases by cash of monetary cash instruments that meet or exceed the amount in the Purchase Limit field in the Teller Administration section on the Credit Union Profiles - Teller tab. Monetary cash instruments are credit union checks, cashier checks, money orders, and traveler's checks. Treasury regulations on money laundering require that credit unions track all cash purchases of monetary instruments equal to or greater than $3000.
• Branch Close Status Report: The Branch Close Status Report summarizes the activity for those tellers closed since the last branch close. You can print this report from the Branch Close tab.
• Teller Drawer Status Report: Displays the final status of the teller's drawer at the time the teller closes. You can print this report from the Balancing and Close tab.
• Deposit Letter: When you complete the Balancing and Close tab, the system prints a deposit letter if an amount appeared in the Cash for Deposit, Bonds for Deposit, or Checks for Deposit field.