Balancing the Teller Drawer with the Dispenser - Legacy Interface

When cash is dispensed from the cash dispenser, Portico records it as dispensed from your teller drawer. To balance the teller drawer and the cash dispenser with Portico, money must be moved from the cash dispenser to your drawer, in an amount equal to the amount you have dispensed from the cash dispenser during the day. The Cash Dispenser - Balance tab lets you balance the cash dispenser and move the required amount to your teller drawer.

To access the Balance tab, under Teller Management on the Portico Explorer Bar, click Tasks & Activities. The Open tab appears on top. Click the Cash Dispenser tab. The Balance tab appears on top.

How do I? and Field Help

The teller ID, drawer ID that is assigned to the teller ID, and cash dispenser vault ID used on this cash device automatically appear. The Denominations group box displays the number and amount of each denomination dispensed. The total dollar and coin amount dispensed appears below the Denominations group box. Click Clear to clear the Denominations frame.

Click Cash Move to get the totals for the cash movement to the teller drawer. The Cash Movement tab will appear. The dispenser vault ID, teller drawer and all the units and amounts of each denomination from the Cash Dispenser - Balance tab will appear on the Movements – Cash Movements tab. The Sending Location ID drop-down list contains the cash dispenser vault ID. The Receiving Location ID drop-down list contains the teller drawer.

Click Submit to complete the cash movement. When the Convert To Units Complete for Cash Dispenser Vault Location message appears, click OK. The Cash Movement Successful message will appear.

The amounts on the Cash Dispenser - Balance tab will be reset to zeros and the cash movement will appear on the Cash Dispenser - Journal tab.