Reviewing the Journal - Legacy Interface

The Cash Dispenser – Journal tab tracks each dispensed transaction completed, including the date, time, CAN, individual note count, coin, and total amount dispensed. If an error was detected on the dispense, the original amount requested is shown on a separate line. The last two lines of the dispenser journal are balance entries indicating the note counts and dollar counts.

To access the Journal tab, under Teller Management on the Portico Explorer Bar, click Tasks & Activities. The Open tab appears. Click the Cash Devicestab. The Balance tab appears on top. Click the Journal tab.

How do I? and Field Help

Click the Date down arrow to select journal date. Click the Dispenser down arrow to select a cash dispenser. Click the Teller down arrow to select the teller ID. Then, click the green arrow to view the recycler activity records. The Dispenser and Teller drop-down lists are only accessible if the teller has administrative authority.

A holdup dispense will display Holdup in the Type column on the Journal tab.