Reconciling Product Code Resolution Messages

The Product Code Resolution window lets you reconcile activity associated with a resolution message. A resolution message explains the source of funds received or disbursed in an unusual way, for example, cash is found in the lobby and turned in by a member. The teller would deposit the funds to a miscellaneous account using a special product code. If the Message Line Indicator check box is selected on the Product Code Information window for the miscellaneous product code, the Resolution Message dialog box would appear automatically, and the teller would enter a resolution message to explain the deposit. You can use the Product Code Resolution window to transfer the funds from the miscellaneous product code to the appropriate general ledger account. Portico uses the Basic Journal Voucher window to transfer the funds.

To access the Product Code Resolution window, click General Ledger within the Accounting menu on the Portico Explorer Bar. On the General Ledger menu bar, click Journal Vouchers, then click Product Code Resolution.

How do I? and Field Help

Enter the branch associated with the original transaction (Length: 3 numeric). Then, enter the teller number of the teller associated with the original transaction (Length: 2 alphanumeric). Click the green arrow to display the original transaction information. Click the left and right arrow to scroll through the transactions.

Field	Description
Amount	The amount of the original transaction. Length: 10 numeric including decimal
From/To	Indicates if the original transferred funds From the product code specified or To the product code specified.
Product Code	The product code used on the original transaction. If the Message Line Indicator check box is selected on the Product Code Information window for the miscellaneous product code, the Resolution Message dialog box would appear automatically, and the teller would enter a resolution message to explain the deposit. Length: 2 alphanumeric
Account Number	The general ledger account number associated with the original transaction. Length: 6 numeric
Resolution Message	The reason why the teller used the product code specified in the Product Code field on the financial transaction. The resolution message was entered on the Resolution Message dialog box. This message explains the source of the funds the teller received or disbursed in an unusual way. For example, actual cash is found in the lobby and turned in by a member. The teller would deposit the funds to a miscellaneous account using a special product code. The accounting department would use the Product Code Resolution window to transfer the funds to the appropriate general ledger account. Length: 24 alphanumeric
Date	The date that the original transaction occurred.
Time	The time that the original transaction occurred.
CAN	The computer-assigned number associated with the original transaction. Length: 5 numeric

To transfer funds to the correct general ledger account, enter the transfer to branch and general ledger account in the Transfer Information group box.

Field	Description
Transfer Information Account Number	The correct general ledger account that the funds will be transferred to. The system will use the Basic Journal Voucher window to transfer the resolution amount from the general ledger account specified in the Transaction Information group box to the general ledger account specified in this field. Length: 6 numeric
Transfer Information Branch	The branch associated with the correct general ledger account that the funds will be transferred to. The system will transfer the resolution amount to the specified general ledger account. If you do not specify a branch number, the system will default to the branch where the original transaction took place. Length: 3 numeric
Transfer Information New Resolution Message	The new description for the transaction. The description will print on the General Ledger Journal & Trial Balance Report 280. If you do not enter a new message in this field, the system will print the message that appears in the Resolution Message field on the 280 Report. Length: 24 alphanumeric

Select the Receipt check box to print a receipt of the transaction. Click Submit to transfer the funds.

Click the new general ledger account icon button to open the GL Account - New window and create a new general ledger account.

Click the general ledger account list icon button to open the GL Accounts - List window and view the general ledger account list.

General Ledger Effects: The system will debit the general ledger account associated with the product code and credit the general ledger account specified in the Account Number field on the Product Code Resolution window.

Related Reports: none

Teller Balancing Effects: The Product Code Resolution window increases the System Batch Total field by the amount of the transaction and increases the Batch Total and Sequence fields by one on the Balancing and Close tab.

Correction Procedures: Use the Basic Journal Voucher window to correct the Product Code Resolution window. Enter the debit amount as a credit and the credit amount as a debit.

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