Exceptions and Errors
Exceptions
Return Code 1024
The 1024 return code received on a Portico transaction indicates that the incoming message is a 0220 (store/forward) or a 0202 (reversal) and the transaction did not post to the member’s account. If the following values match on both the incoming transaction and the transaction that has already posted, Portico will not post the transaction. Portico will assign a return code of 1024 (DUPLICATE TRANSACTION) on the transaction on the 904/905/906 Reports.
- CUID
- Branch
- Account Number
- Message Type (0220 Or 0202)
- System Trace Number
- Local Transaction Date
- Local Transaction Time
- Response Code
- NET ID (9S5 Transaction)
- LOC ID (9S5 Transaction)
Exception Code DUPL
The DUPL exception code informs the credit union that the transaction has already posted to the members account and to check the members account. If the following values match a posted transaction, Portico will assign DUPL exception code on the transaction on the 904/905/906 Reports.
- CUID
- Branch
- Account Number
- Net ID (9S5 Transaction)
- Loc ID (9S5 Transaction)
- Local Transaction Date
- Local Transaction Time
- System Trace Number
- Processing Code (Fiserv Card Services Transaction Code)
Return and Action Codes
| Portico Transaction Return Code | Return Code Description | Action Code | Action Code Description |
|---|---|---|---|
|
0000 |
TRANSACTION COMPLETE |
000 |
APPROVED |
|
0000 |
TRANSACTION COMPLETE |
002 |
APPROVED AUTHORIZATION FOR PARTIAL AMOUNT |
|
0000 |
TRANSACTION COMPLETE |
300 |
UPDATE SUCCESSFUL (FOR RESPONSE MESSAGE 1314) |
|
ANY EXCEPT 0000 (exceptions appear on 904 report) |
TRANSACTION COMPLETE |
400 |
ACCEPTED (FOR RESPONSE MESSAGE 1430) |
|
ANY EXCEPT 0000 (exceptions appear on 904 report) |
TRANSACTION COMPLETE |
900 |
ACCEPTED (FOR RESPONSE MESSAGES 1130 & 1230) |
|
1000 |
INVALID SERIAL NUMBER |
100 |
DO NOT HONOR (GENERAL DENIAL) |
|
1001 |
TOTAL USES EXCEEDED |
123 |
EXCEEDS WITHDRAWAL LIMIT FREQUENCY |
|
1002 |
INVALID TXN CODE |
115 |
INVALID TRANSACTION |
|
1003 |
MONTHLY XFER EXCEEDED |
100 |
DO NOT HONOR (GENERAL DENIAL) |
|
1005 |
ACCOUNT NOT ON FILE |
114 |
NO ACCOUNT OF TYPE REQUESTED |
|
1006 |
DAILY ATM AMT EXCEEDED |
121 |
USES & LIMITS EXCEEDED |
|
1007 |
NO MEMBER SHARE RECORD |
114 |
INVALID ACCOUNT |
|
1008 |
INVALID TELLER ID |
100 |
DO NOT HONOR (GENERAL DENIAL) |
|
1009 |
DELINQUENT LOAN |
116 |
INSUFFICIENT FUNDS |
|
1010 |
INVALID AMOUNT |
110 |
INVALID AMOUNT |
|
1013 |
LOAN NOT ON FILE |
114 |
NO ACCOUNT OF TYPE REQUESTED |
|
1014 |
LOAN PAID OFF |
|
|
|
1015 |
CREDIT LIMIT EXCEEDED |
116 |
INSUFFICIENT FUNDS |
|
1016 |
SHARE ACCOUNT CLOSED |
114 |
NO ACCOUNT OF TYPE REQUESTED |
|
1017 |
WD AMOUNT TOO SMALL |
110 |
INVALID AMOUNT |
|
1018 |
NSF |
116 |
INSUFFICIENT FUNDS |
|
1019 |
INVALID ACCOUNT TYPE |
114 |
INVALID ACCOUNT |
|
1020 |
INVALID SHARE TYPE |
114 |
INVALID ACCOUNT |
|
1021 |
ATM ID NOT ON FILE |
118 |
NO CARD RECORD |
|
1022 |
NO MBR ATM INFORMATION |
118 |
NO CARD RECORD |
|
1023 |
INVALID ATM ID |
111 |
INVALID CARD NUMBER |
|
1024 |
DUPLICATE TXN |
100 |
DO NOT HONOR (GENERAL DENIAL) |
|
1025 |
EXPIRED ATM CARD |
101 |
EXPIRED CARD |
|
1026 |
ATM TXN NOT PERMITTED |
114 |
NO ACCOUNT OF TYPE REQUESTED |
|
1028 |
RT NOT ON FILE (Portico cannot match BIN to a 9S5 entry) |
908 |
FINANCIAL INSTITUTION NOT SUPPORTED BY SWITCH |
|
1052 |
SSN NOT ON FILE |
118 |
NO CARD RECORD |
|
1055 |
INCORRECT PIN |
117 |
INCORRECT PIN |
|
1056 |
WITHDRAWAL COUNT EXCEEDED |
116 |
INSUFFICIENT FUNDS |
|
1099 |
UNDEFINED ERROR |
100 |
DO NOT HONOR (GENERAL DENIAL) |
|
1306 |
TO HOST MAINTENANCE UPDATE FAILED |
306 |
UPDATE FAILED (GENERIC) |
Exceptions to the information above based on the card’s Retain/Capture Card status:
If the Retain Card (CAPT CD) field on the ATM/Debit Card Maintenance dialog box (103/104) is checked (Y on the host screen), the action code is determined by the card’s Status Code as shown below.
| Status Code | Status Code Description | Action Code | Action Code Description |
|---|---|---|---|
|
0 |
INACTIVE |
200 |
DO NOT HONOR |
|
2 |
LOST CARD |
208 |
LOST CARD |
|
3 |
STOLEN CARD |
209 |
STOLEN CARD |
|
4 |
RESTRICTED CARD |
204 |
RESTRICTED CARD |
|
5 |
INSUFFICIENT FUNDS |
216 |
INSUFFICIENT FUNDS |
|
6 |
PRE-ACTIVATED |
200 |
DO NOT HONOR |
|
7 |
RESERVED FOR FUTURE USE |
200 |
DO NOT HONOR |
|
8 |
EXPIRED CARD |
201 |
EXPIRED CARD |
|
9 |
CLOSED CARD |
200 |
DO NOT HONOR |
If the Retain Card (CAPT CD) field on the ATM/Debit Card Maintenance dialog box (103/104) is unchecked (N on the host screen), the action code is determined by the card’s Status Code as shown below.
| Status Code | Description | Action Code | Action Code Description |
|---|---|---|---|
|
0 |
INACTIVE |
100 |
DO NOT HONOR (GENERAL DENIAL) |
|
2 |
LOST CARD |
100 |
DO NOT HONOR (GENERAL DENIAL) |
|
3 |
STOLEN CARD |
100 |
DO NOT HONOR (GENERAL DENIAL) |
|
4 |
RESTRICTED CARD |
104 |
RESTRICTED CARD |
|
5 |
INSUFFICIENT FUNDS |
116 |
INSUFFICIENT FUNDS |
|
6 |
PRE-ACTIVATED |
100 |
DO NOT HONOR (GENERAL DENIAL) |
|
7 |
RESERVED FOR FUTURE USE |
100 |
DO NOT HONOR (GENERAL DENIAL) |
|
8 |
EXPIRED CARD |
101 |
EXPIRED CARD |
|
9 |
CLOSED CARD |
100 |
DO NOT HONOR (GENERAL DENIAL) |