Selecting the Check Hold Option

The Check Hold Options dialog box lets you define a hold code for each check received through Shared Service Center. The Check Hold Options dialog box will appear instead of the Check Log dialog box, if the MICR check box is not selected in the Service Center Options section on the Credit Union Profile - Self Service tab and the Check Log check box is not selected on the User Profile - Popups tab.

Within Shared Service Center, the check hold options are immediate, local, and payroll. To identify payroll-related deposits, select the Payroll option. For Portico issuer credit unions, these checks will be treated as no-hold items. For non-Portico issuers, the hold days and amounts for payroll check deposits may be included in the issuer response. Check hold information is not printed on receipts generated by the Portico acquirer platform. Payroll check deposits will be recorded on the Checks Received Journal dialog box for acquirer credit unions.

The CO-OP shared branching network limits the number of payroll checks to 5 checks per transaction. For Portico acquirers, the system will not restrict you from entering more than 5 payroll checks. For Portico issuers, the system will not verify the number of payroll checks and will process the deposit transaction without error. There is the potential that a non-Portico issuer will not accept more than 5 payroll deposits in a single transaction. In this scenario, the teller will need to perform multiple transactions to deposit the checks.

Select Apply All check Holds to this Account check box to apply all check holds.

Click OK to save your selection and close the dialog box.

Click Cancel to cancel your selection and close the dialog box.