Check Cashing History
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The Check Cashing History tab displays check-cashing activity on a member and helps eliminate fraud. This tab makes it easier to determine if a member has already cashed several checks today or in the past few days. It also allows you to accurately track the cash amount disbursed, even when a fee is charged. If a member has cashed “too many” checks as determined by the credit union, then tellers will know that they can refuse to cash the check for the member. Portico does not prevent the transaction; the teller makes the decision. Check cashing history records are retained and displayed for 200 days, then automatically purged from the history file.
To access the Check Cashing History tab, , under Member Services on the Portico Explorer Bar, select History/Reversals. The History tab appears on top. Locate the member using the search tool on the top menu bar. Select the down arrow to select the search method, then enter the search criteria. Select the green arrow or press ENTER to locate the member. On the History tab, select the Type of History down arrow and select Check Cashing History.
How do I? and Field Help
To specify a date range:
- Click the Earliest Date/Begin Date down arrow to select the earliest date of history to review from the calendar or enter the date in MM/DD/YYYY format. Keyword: BD / Safe Deposit Box Keyword: SE
- Click the Latest Date/End Date down arrow to select the latest date of history to review from the calendar or enter the date in MM/DD/YYYY format. Keyword: ED / Safe Deposit Box Keyword: EE
In the Amount field, enter the amount of the check cashed that you wish to review. The system will search both the check total and cash amount fields for the value entered. Keyword: AM.
In the Teller ID field, enter teller ID associated with the transaction that you wish to review.
- Select the Descending Date Order option to sort the history in descending date order. Displays newest transactions first. For financial transaction history, the system displays the transactions in this order: certificates (from highest CD type to lowest), loans (from highest loan type to lowest), share drafts (from highest share type to lowest), and then shares (from highest share type to lowest). For share draft/NSF history, the system displays the highest-numbered share draft type and the newest non-sufficient record first.
- Select the Ascending Date Order option to sort the history in ascending date order. Displays oldest transactions first. For share draft/NSF history, the system displays the lowest-numbered share draft type and the oldest non-sufficient funds record first.
The Check Cashing History grid displays a summary of a member’s previous check cashing transactions. On-us checks and the computer-assigned numbers (CANs) associated with check cashing transactions will only appear on the History - Check Cashing History tab for checks cashed using the Transactions - Deposits, Withdrawals, Payments, Transfers tab for credit unions using Teller Administration. The Check Total and Cash Amount fields will display the same amount for each transaction unless a fee was charged at the time of the transaction.
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The date the check was cashed. |
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The time the check was cashed. |
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The CAN assigned to the transaction. |
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The total amount of the check that was cashed. This does not include on us check clearing or 'cash back' from a transaction when making a deposit, loan payment etc. On-us checks processed through soft holds will appear in the Check Total column. Length: 12 numeric |
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The total amount of the on-us check that was cashed. This does not include 'cash back' from a transaction when making a deposit, loan payment etc. Length: 12 numeric |
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The cash amount disbursed when the member cashed a check. The cash amount may be equal to the check amount or less than the check amount, if a fee was charged during the transaction. Length: 12 numeric |
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The teller number associated with the cashed check. Length: 2 alphanumeric |
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The branch where the check was cashed. Length: 3 numeric Keyword: BR |
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