Member Account Relationship

The following fields appear on the Account Relationships dialog box for a member relationship.

Field Description

Member Number

The member number and statement name of the co-owner. If Portico finds multiple credit union members with the same taxpayer ID number, the Member Search dialog box will appear. Select the correct member and click OK. This will be the member number and statement name that will appear in the Member Number field on the Member Information tab. The Member Number drop-down list will contain all the members with the same taxpayer ID number. You can use this drop-down list to select a specific member statement name to appear in the Relationship grids within Portico. Click the Member Number down arrow to select a different member number/statement name combination to appear in the Relationship grids within Portico.

Palm Authentication icons

If your credit union is using Verifast Palm Authentication and the teller workstation is set up for palm scanning, a palm enroll icon will appear. Click the palm enroll icon to enroll a member in Palm Authentication for the first time. If the member is already enrolled in Palm Authentication, the palm enroll icon and un-enroll icon will appear. Click the enroll icon to re-enroll the member by re-scanning his/her palm. You can un-enroll a member by clicking the un-enroll icon. If you receive an error during the enrollment process, a palm refresh icon will appear. Click the icon to refresh your screen and restart the enrollment process.

Assign as Primary Joint

Select this check box to make this co-owner the member's primary joint owner.

Verification Processing icon

Click the Verification Processing icon button to screen a member’s account relationships using ID Verification. The name, address, phone number, driver’s license, and birth date from the Contact Information tab will automatically appear on the Verification Processing dialog box.

Short Name

The member's first and second initials followed by the last name. No spaces between first and second initials and last name.

Length: 20 alphanumeric

Keyword: NM

If the co-owner is a member of the credit union, the Short Name from the Contact Information tab will be used.

Member Name

The primary owner's full name.

Purged-Deleted will appear for broken account relationships in which the taxpayer ID number (TIN) associated with a relationship is changed, but the TIN is not updated throughout Portico resulting in issues for other members with the same relationship.

Length: 23 alphanumeric

Keyword: N1

Joint Name

The joint owner or secondary member for this account.

Length: 23 alphanumeric

Phone Verification

The credit-union defined name or code use for verification of account access. You can customize this field and make it a required field in New Members & Services using the Customized Fields window.

Length: 25 alphanumeric

Keyword: MM

Verification Hint

The credit-union defined name or code used as a hint for the verification of account access. You can customize this field and make it a required field in New Members & Services using the Customized Fields window.

Length: 21 alphanumeric

Keyword: VH

Driver's License State

Click the down arrow to select the correct state abbreviation to represent the state that issued the driver's license.

Keyword: DS

Driver's License Number

The driver license number of the member. Portico masks driver license numbers. You can click inside the field to show the driver license number. When you tab out of the field, the driver license number will be masked. The driver's license number will remain unmasked as long as the field has focus. Portico will log each time a user clicks inside a field to view a driver license number in the View Sensitive Data Audit report.

You can customize this field and make it a required field in New Members & Services using the Customized Fields window.

If the Member has no DL information check box was selected on the Member Verification tab in New Members & Services, the text NOT APPLICABLE appears in the Driver’s License Number field and the Driver's License State, ID Issue and ID Expiration fields are disabled in New Members & Services. On the Contact Information tab, the text NOT APPLICABLE appears in the Driver’s License Number field; however, all the fields remain accessible so a driver's license can be added at a later date.

Length: 17 alphanumeric

Keyword: DL

Reporting Analytics: MBR DRIVERS LICENSE (Member Base subject in the Member Information folder and the ME Member Information subject in the Month-end Information\Member Month-end folder)

ID Date of Issue

Click the down arrow to select the ID issue date from the pop-up calendar or enter the date in MM/DD/YYYY format. You can make this field required in New Members & Services using the Customized Fields window.

Reporting Analytics: Driver License Issue Date (Member Base subject in the Member Information folder and the ME Member Information subject in the Month-end Information\Member Month-end folder)

ID Expiration Date

Click the down arrow to select the ID expiration date from the pop-up calendar or enter the date in MM/DD/YYYY format. You can make this field required in New Members & Services using the Customized Fields window.

If your credit union uses Member-Level Warnings and Alerts and the System-Generated Alerts check box is selected on the Credit Union Profile - Products & Services tab, a member alert notifies credit union staff when a member’s driver’s license or identification has expired. If the member’s ID has expired according to the ID Expiration field on the Contact Information tab, the message 'Warning - ID Has Expired' will appear in the Notes, Warning and Alerts grid on the Member Information dialog box and the Notes/Alerts tab. The message will be removed automatically in the nightly back-office cycle after you update the ID Expiration field on the Contact Information tab. If the ID Expiration field is blank or 999999, Portico will not evaluate the ID expiration date and will not display the Warning message.

Reporting Analytics: Driver License Expiry Date (Member Base subject in the Member Information folder and the ME Member Information subject in the Month-end Information\Member Month-end folder)

Account Ownership

Click the down arrow to select the appropriate account ownership from the drop-down list. You can make this field required in New Members & Services using the Customized Fields window.

Keyword: OC

Marital Status

Click the down arrow to select the correct marital status from the drop-down list: Single, Married, Divorced, or Widowed.

Keyword: MS

Gender

Click the down arrow to select the gender of the account's primary member. The recommended values are:

B - Business

C - Corporation

D - Doing Business As

F - Female

M - Male

O - Organization

U - Unknown

Keyword: SX

Secondary ID

The secondary ID used as an additional cross-reference to the account. If left blank, this field defaults to the taxpayer ID when the account is initially opened. You can customize this field and make it a required field in New Members & Services using the Customized Fields window. When the Secondary ID field contains 9 numeric digits and the first three numbers are not 000, 666, or 999 and no section is all zeros, Portico assumes that the field contains a taxpayer ID.

Portico partially masks taxpayer ID numbers. If you are assigned to the Portico – User Can View/Maintain TIN security group or a credit union-defined security group with the Portico – User Can View TIN permission or the Portico – User Can Maintain TIN permission, an eye indicator will appear within the field to indicate that you have permission to view the taxpayer ID number. You can click inside the field to show the taxpayer ID. When you tab out of the field, the taxpayer ID will be masked. The taxpayer ID will remain unmasked as long as the field has focus.

Length: 9 numeric

Keyword: OI

Birth

Click the down arrow to select the member's birthdate from the pop-up calendar or enter the date in MM/DD/YYYY format. You can make this field required in New Members & Services using the Customized Fields window. Portico masks birthdates. You can click inside the field to show the birthdate. When you tab out of the field, the birthdate is masked. The birthdate will remain unmasked as long as the field has focus. Portico logs each time a user clicks inside a field to view a birthdate in the View Sensitive Data Audit report.

Keyword: DB

Home

The complete home phone number including area code for the member. You can make this field required in New Members & Services using the Customized Fields window.

Length: 10 numeric

Keyword: PH

Keyword (14X): HP

Alternate Phone 1

The complete alternate phone number including area code for the member. You can customize this field and make it a required field in New Members & Services using the Customized Fields window.

Length: 10 numeric

Keyword: P1

Home Fax

The complete home fax number including area code for the member. This field can be customized using the Customized Fields window.

Length: 10 numeric

Keyword: HF

Alternate Phone 2

The complete alternate phone number including area code for the member. You can customize this field and make it a required field in New Members & Services using the Customized Fields window.

Length: 10 numeric

Keyword: P2

Cellular

The complete cell phone number including area code for the member. You can make this field required in New Members & Services using the Customized Fields window.

Length: 10 numeric

Keyword: CP

Work

The complete work phone number including area code for the member. You can make this field required in New Members & Services using the Customized Fields window.

Length: 10 numeric

Keyword: BP

Extension

The work phone number extension for the member.

Length: 5 numeric

Keyword: BX

Work Fax

The complete work fax number including area code for the member. This field can be customized using the Customized Fields window.

Length: 10 numeric

Keyword: BF

Employer

The member’s employer. Click the details icon button to display the Employer Information dialog box and view or maintain the member’s employer information. You can customize this field and make it a required field in New Members & Services using the Customized Fields window.

Length: 23 alphanumeric

Keyword: EP

Select Employee Group ID

The ID of the Select Employee Group (SEG) that the member belongs to.

Length: 10 alphanumeric

Keyword: S1

Department Code

The department, plant, or other employment location information. This field can be customized using the Customized Fields window.

Length: 8 alphanumeric

Keyword: DP

Occupation

The member's occupation. This field can be customized using the Customized Fields window.

Length: 25 alphanumeric

Reporting Analytics: Occupation (All Joint Account Information subject in the Member Information folder)

NAICS Code

The North American Industry Classification Source Code. Click the PDF link next to the NAICS Code field to view the list of acceptable NAICS codes.

If you used the Industry Classification field on the Ownership Information tab prior to the November 2012 release, the field value from the Industry Classification field will appear in the NAICS Code field. This information is included in the transmission to AML Compliance Manager.

Length: 6 numeric

Comments

Credit union-defined information or comments about the member. These fields can be customized using the Customized Fields window.

Length: 14 alphanumeric (Comments 1) or 10 alphanumeric (Comments 2-9)

Keywords: C1-C9

Information

Additional credit union-defined information about the member. These fields can be customized using the Customized Fields window.

Length: 25 alphanumeric

Keywords: I1 and I2

Portico Host: 14N/14X