Return Codes

Enter a return or non-return code in the Return Codes field. You can specify a default return or non-return code in the Return Code field in the Share Draft section on the Credit Union Profile - Shares tab (Portico Host: 902 Transaction - RTN CDE field). The valid options are:

Return Codes:

  • 08 - Uncollected funds
  • 11 - Insufficient funds. The item processor will not resend the draft.
  • 12 - Restraining order
  • 13 - Garnished account
  • 27 - Fraudulent Item (Verify code is supported by share draft processor before returning item)
  • 35 - Forged Signature (Verify code is supported by share draft processor before returning item)
  • 51 - Insufficient funds
  • 54 - Stop pay
  • 55 - No account at credit union
  • 56 - Closed account
  • 58 - Referred to maker (Not valid for Travelers. Southwest Corp users must use code 08 for uncollected funds.)
  • 59 - Request one photocopy (Chase and California Travelers)
  • 60 - Advance notice stop pay (California Travelers) or fraud/forgery item (Southwest Corp)

The return code descriptions may be customized by your credit union using the Draft Return Exception Codes – List window, and may appear differently than in the online help and user documentation.

Non-Return Codes:

  • 80 - Statement Message is FEE NEG DFT. The online history code is RN.
  • 81 - Statement Message is FEE UNCOL FUNDS, followed by the share draft serial number. The online history code is UF.
  • 82 - Statement Message is FEE MISC NON-RETURN, followed by the share draft serial number. The online history code is MI.
  • 83 - Statement Message is FEE COURTSY PAY, followed by the share draft serial number. The online history code is NC.

When using the default return codes, the system will default the return code based on the exception code:

  • If the exception code is 98 or 99, the return code will be 54.
  • If the exception code is A1, the return code will be the return code from New Return Item window.
  • If the exception code is A2 or A5, the return code will be 81.
  • If the exception code is A3, the return code will be the code in the Return Code field in the Share Draft section on the Credit Union Profile - Shares tab.
  • If the exception code is CP, CO, CU, or CA, the return code will be 83.
  • If the exception code is everything else, the return code will be the code in the Return Code field in the Share Draft section on the Credit Union Profile - Shares tab.