Same-Day Reversal Differences
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The CAN Reversal Differences dialog box displays before and after differences on the member's account after a reversal has been performed on the Reversals - Same Day Reversals tab. The CAN Reversal Differences dialog box also displays the member information before and after the original transaction for a field with differences. Differences occur when the transaction being reversed is not last transaction performed on the account.
If the system encountered any differences in the member's before and after information after reversing a transaction, and Exceptions button will appear in the Actions column on the Reversals - Same Day Reversals tab. Click Exceptions to display the CAN Reversal Differences dialog box.
How do I? and Field Help
Differences occur when the transaction being reversed is not the last transaction performed on the account. When the information in a numeric or amount field is increased or decreased, the before and the after fields could be different. This situation would happen if a transaction occurred between the original and the reversal transaction that affected the same field.
If you reverse information in a character or date field, the system will change the information back to the original information, and the before and the after fields will be the same. However, if a transaction occurred between the original and the reversal transaction that affected the same field, this field will appear on the CAN Reversal Differences dialog box. This allows you to review the account to see if any further action is required. If desired, manually resolve the differences using the appropriate maintenance or financial transaction(s).
The Reversal group box displays the computer-assigned number, teller, branch, and Portico Host transaction code of the original transaction and the reversal transaction.
The Transaction Information grid displays before and after differences on the member's account after a reversal has been performed. Click More to view additional differences.
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Unlabeled |
The member number, account type, and number associated with the exception. If more than one exception exists for the same member number, account type, and number, the system only displays these fields for the first exception. You must display the CAN Reversal Differences dialog box again for exceptions existing on another reversal. The name of the field associated with the exception. For example, if the share balance is the exception, the words SHARE BALANCE appears in this field. |
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Original Transaction Before |
The value of the field before the original transaction was completed. |
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Original Transaction After |
The value of the field after the original transaction was completed. |
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Reversal Transaction Before |
The value of the field before the reversal transaction was completed. |
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Reversal Transaction After |
The value of the field after the reversal transaction was completed. |
Click the printer icon button to print the before and after field information.
Click Close to close the dialog box.
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- CAN Reversal Recap Report 815 - The monthly 815 Report is a cross-reference listing of the reversal activity.
- CAN Reversal Differences Report 816 - The online 816 Report lists all the differences produced by the Reversals - Same Day Reversals tab on the prior day.
Portico Host: 816