Setting Up Courtesy Pay
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Setting Up Share Draft Courtesy Pay
You can automatically post share draft items when there are insufficient funds to cover the draft amount using Courtesy Pay funds. Share draft account balances will be allowed to have a negative balance up to a credit union-defined negative available balance limit.
The following fields and checkboxes in the Courtesy Pay section on the Credit Union Profiles - Shares tab support Share Draft Courtesy Pay.
| Field/Check Box | Description |
|---|---|
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Processing Option |
Indicates if the credit union provides Courtesy Pay to its members. Courtesy Pay allows you to automatically post share draft items to a share draft account up to a credit union-defined negative available balance limit. The valid values are: N - The credit union does not offer Courtesy Pay. System default. Y - Courtesy Pay is available to all members. The negative available balance limit is specified on the Share Profiles - Courtesy Pay tab and Shares - Draft Info tab. X - Courtesy Pay is available to all members except new members. Courtesy Pay will automatically be set up for new members, but will not be available until the new member period has expired. The negative available balance limit is specified on the Share Profiles - Courtesy Pay tab and Shares - Draft Info tab. The exception period for new members is specified in the New Account Period field. The system compares the value of the New Account Period field with the date in the Date Joined field on the Contact Information tab to determine whether a member is considered new. Note: This field must be N if the Allow Negative Balance Posting checkbox is selected. (Portico Host: 908 Transaction - CP SUPPORT field) |
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New Account Open |
Indicates if you want to base the new account eligibility period for Courtesy Pay on the Date Joined field on the Contact Information tab or the Opened field in the Dates group box on the Shares - General tab. The valid values are: J - Date Joined. The system compares the value of the New Account Period field with the Date Joined field on the Contact Information tab to determine whether a member is considered new. Courtesy Pay will not be available until the new member period has expired. S - Share Option. The system compares the value of the New Account Period field with the date in the Opened field in the Dates group box on the Shares - General tab to determine whether a share draft is considered new. Courtesy Pay will not be available until the new share account period has expired. N - Not Used. System default. Keyword: NA (Portico Host: 908 Transaction - NA OPN field) |
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New Account Period |
The number of calendar days up to 999 that the system will consider as the new account period for Courtesy Pay. The period can be calculated from either the Date Joined field on the Contact Information tab or the Opened field in the Dates group box on the Shares - General tab. Courtesy Pay will not be available until the new member or new share account period has expired. Length: 3 numeric Keyword: NP (Portico Host: 908 Transaction - NA PER field) |
You can use the nonreturn fee tables in the Share Draft and ACH Exception Fees section on the Shares tab to define a flat fee amount or set up tiered fees based on the available balance after posting. You can define a beginning balance for each tier and specify different fee amounts for each category.
The following fields on the Credit Union Profile - Member tab support the direct deposit requirement that can be used with Courtesy Pay:
| Field | Description |
|---|---|
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The number of days that a member's direct deposit must be processed. The Direct Deposit checkbox on the ACH tab is automatically selected when a deposit is processed on the member either through ACH or Payroll processing, or an ACH credit is posted on the ACH Exception Items window, and the deposit amount is equal to or greater than the amount specified in the Minimum Required Direct Deposit Amount field. If another direct deposit is not processed within the number of days specified in the Direct Deposit Period field, or if the deposit is less than the amount specified in the Minimum Required Direct Deposit Amount field, the system will clear the Direct Deposit checkbox on the ACH tab. (Portico Host: 905 Transaction - DD DAYS field) |
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Minimum Required Direct Deposit Amount |
The minimum direct deposit amount required to automatically select the Direct Deposit checkbox on the ACH tab. System default is 0. Valid values are in whole dollars 0 to 99999. The Direct Deposit checkbox on the ACH tab is automatically selected when a deposit is processed on the member either through ACH or Payroll processing, or an ACH credit is posted on the ACH Exception Items window, and the deposit amount is equal to or greater than the amount specified in the Minimum Required Direct Deposit Amount field. If another direct deposit is not processed within the number of days specified in the Direct Deposit Period field, or if the deposit is less than the amount specified in the Minimum Required Direct Deposit Amount field, the system will clear the Direct Deposit checkbox on the ACH tab. (Portico Host: 905 Transaction - MINRQDD field) |
The following fields and checkboxes on the Share Profiles - Courtesy Pay tab support Share Draft Courtesy Pay.
| Field/Check Box | Description |
|---|---|
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Activated |
If selected, Courtesy Pay is available for this share type. The Limit field contains the corresponding default negative balance limit. All share draft accounts under this share type are automatically set up for courtesy pay using the specified limit. If no amount is specified in the Limit field, you must set up individual limits for each member using the Limit field in the Courtesy Pay group box on the Shares - Draft Info tab. The Processing Option field in the Courtesy Pay section on the Credit Union Profile - Shares tab must specify Y or X. (Portico Host: 922 Transaction - COURTESY PAY OPT field) |
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Limit |
The corresponding default negative balance limit for posting share drafts using courtesy pay. The negative balance limit can be any dollar amount including zeros. All share draft accounts under this share type are automatically set up for courtesy pay using the specified limit. If no amount is specified in the Limit field, you must set up individual limits for each member using the Limit field in the Courtesy Pay group box on the Shares - Draft Info tab. Length: 9 numeric including decimal point Keyword: LM (Portico Host: 922 Transaction - COURTESY PAY LIMIT field) |
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Include Courtesy Pay in Available Balance |
As of November 2009, this option is no longer available. System default is not selected. If this option was selected before November 2009, the Courtesy Pay limit is included in the share draft available balance displayed on the Account Listing grid, Shares – General tab, and Shares - Draft Info tab. The Courtesy Pay available balance will not be included in the calculated available balance that is displayed at ATMs, debit card transactions, Online Banking or Audio Response. The Courtesy Pay available balance will only affect the displayed share draft balance. Portico uses the true share draft available balance to determine if there are sufficient funds to post a share draft item. (Portico Host: 922 Transaction - COURTESY PAY AVB field) |
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Direct Deposit Required |
If selected, the Direct Deposit checkbox on the ACH tab must be selected for the member to be eligible for Courtesy Pay processing. The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. (Portico Host: 923 Transaction - DIR DEP REQ field) |
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Suspend if Negative Days > |
The maximum number of days the share draft account can be negative before Courtesy Pay processing is suspended for the member. The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. (Portico Host: 923 Transaction - SUSPEND IF NEG DAYS > field) |
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Reactivate if Positive |
This option works with the Suspend if Negative Days > field. If Courtesy Pay processing has been suspended for the member due the account being negative for greater than the maximum number of days specified in the Suspend if Negative Days > field, you can use the Reactivate if Positive field to reactivate Courtesy Pay processing if a deposit is made that brings the account positive. The valid values are: N-Not used I-Immediately. Courtesy Pay funds are immediately available online. D-Delayed. Courtesy Pay funds will not be available for use until the AM pass of the back-office cycle. The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. (Portico Host: 923 Transaction - REACTIVATE IF POSITIVE field) |
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Exclude Age: |
You can exclude a member from Courtesy Pay if the member is less than or greater than a specified age. To exclude members greater than the age specified in the Age field, select the Greater than or equal option. To exclude members less than the age specified in the Age field, select the Less than or equal option. The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. (Portico Host: 923 Transaction - EXL AGE field 1) |
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Exclude Age: Age |
The cut-off age used to restrict a member from Courtesy Pay. The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. Length: 3 numeric (Portico Host: 923 Transaction - EXL AGE field 2) |
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New Account Period: Exclude if Negative |
If selected, Courtesy Pay processing will be revoked if the share draft account went negative during the new account period. If the share draft account went negative during the new account period, the Courtesy Pay Option field on the Shares - Draft Info tab will be changed to R - Revoked at the end of the new account period. The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. (Portico Host: 923 Transaction - EXCLUDE IF NEG field) |
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New Account Period: Total All Deposits |
If selected, Portico will total all the member's deposits during the new account period to determine if the member meets the minimum deposit amount specified in the Deposits Minimum field. If the member's total deposits during the new account period meet the minimum deposit amount specified in the Deposits Minimum field, the member is eligible for Courtesy Pay processing. The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. (Portico Host: 923 Transaction - TOTAL ALL DEPS field) |
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New Account Period: Deposits Minimum |
The minimum deposit amount required during the new account period for the member to be eligible for Courtesy Pay processing. Valid values are in whole dollars 0 to 9999999. If the minimum deposit amount is not met, the Courtesy Pay Option field on the Shares - Draft Info tab will be changed to R - Revoked at the end of the new account period. The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. (Portico Host: 923 Transaction - DEPOSITS MINIMUM field) |
The following fields and checkboxes on the report rules for the Share Draft Daily Activity Report 450 support Share Draft Courtesy Pay.
| Field/Check Box | Description |
|---|---|
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FEE |
Indicates the default selection of the Fee checkbox on the Share Draft Exception Items window for the specified return code. The valid options are: Y - Set the checkbox default to selected. N - Set the checkbox default to not selected. |
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NTC |
Indicates the default selection of the Notice checkbox on the Share Draft Exception Items window. Y - Set the checkbox default to selected. N - Set the checkbox default to not selected. |
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CTR |
Indicates how a paid item will be counted based on the nonreturn code. The valid values are: C - Paid Courtesy Pay (system default for nonreturn code 83) M - Paid Miscellaneous (system default for nonreturn code 82) N - Paid Negative (system default for nonreturn code 80) U - Paid Uncollected Funds (system default for nonreturn code 81) |
Be sure to set up the following reports:
- The Courtesy Pay Negative Shares Report 242 identifies all the share draft accounts that have a negative balance as a result of Courtesy Pay processing. The 242 Report includes the share balance, Courtesy Pay limit and the number of days that an account has had a negative balance as a result of Courtesy Pay processing.
- The Courtesy Pay Loan, Charge Offs, and New Accounts Revoked Report 244 contains three sections:
- The New Loans and Advances section displays new Courtesy Pay loans created and advances on existing Courtesy Pay loans, including the member number, share type, share balance, note number, payment due date, loan balance, and payment amount.
- The Charged Off Share Accounts section displays the accounts charged off, including the member number, share type, charge off code and charge off amount.
- The New Accounts Revoked section lists new accounts where the Courtesy Pay Option field on the Shares - Draft Info tab will be changed to R - Revoked at the end of the new account period.
- The Courtesy Pay Status Report 245 lists all Courtesy Pay status changes and conditions that cause the account to be active, not active, suspended, or not suspended.
Changes may need to be made to your ASP message on the Notice Messages window to be consistent with your Courtesy Pay option. You can choose to produce one nonreturn notice for all nonreturn share draft items by using only the ASD message detail. To produce a notice for individual nonreturn share draft items, delete the ASD message detail and set up the ASF, ASN, ASO and/or the ASP message detail accordingly.
Any members with zeroes in the Date Joined or Birth Date fields on the Contact Information tab, or the Opened field in the Dates group box on the Shares – General tab will not qualify for Courtesy Pay. Be sure to identify those members and make any necessary field adjustments before activating Courtesy Pay.
Setting Up Share Charge Off
Portico can automatically charge off a negative share draft balance caused by Courtesy Pay after a credit union-defined number of days. The negative balance is brought to zero during the back-office cycle by debiting a credit union-defined general ledger and crediting the share draft account. When the share draft account is charged off, the back-office cycle will disable Courtesy Pay on the specific share draft account affected and the account will be flagged as closed.
The following fields and checkboxes on the Share Profiles - Courtesy Pay tab support Courtesy Pay Share Charge-Offs.
| Field/Check Box | Description |
|---|---|
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Share Charge-off Days |
The number of calendar days between 01 and 60 before a negative share draft account balance caused by Courtesy Pay processing is automatically charged off. The date of the automatic charge-off is determined using the value in the Share Charge-off Days field and the date in the Went Negative field on the member’s Shares - Draft Info tab. For example, if the Share Charge-off Days field is 45 and the Went Negative field is 8/11/11, the negative balance as of 9/24/11 will be charged off at the end of the PM back-office cycle on 9/24/11. Portico will automatically charge off the entire negative share draft balance if a Courtesy Pay item created any portion of that negative share draft balance. Valid values are 00 - 60. A value of 00 indicates that the option is not used. System default. If the Courtesy Pay share type is also set up to fall into Collections, the account will fall into collections, when the Courtesy Pay negative amount is within the credit union-defined collection amount and is negative more than the credit union-defined number of grace days. Note: Flexible Fee processing does not update the Went Negative field on the Shares - Draft Info tab. Length: 2 numeric Keyword: DY (Portico Host: 923 Transaction - CHG OFF DAYS field) |
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Share Charge-off GL |
The general ledger account to which the share or share draft charge-off amount will be applied. The general ledger account specified must already exist in the GL Chart of Accounts. Length: 6 numeric Keyword: GL (Portico Host: 923 Transaction - CHG OFF G/L field) |
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Share Charge-off TXN Description |
The description of the general ledger account used for the share or share draft charge-off. If the general ledger transaction description is used then the description in this field will appear followed by the member number affected by the charge off. If the general ledger transaction description is not used then only the member number will display as the description. Keyword: DE Length: 28 alphanumeric (Portico Host: 923 Transaction - G\L TRANSACTION DESCRIPTION field) |
Be sure to set up the Courtesy Pay Loan, Charge Offs, and New Accounts Revoked Report 244. The 244 Report displays the accounts charged off, including the member number, share type, and charge-off amount.
The descriptions that will appear on the member statements for share and share draft charge offs are SHARE CHARGE OFF or SHARE DRAFT CHARGE OFF.
Setting Up Extended Courtesy Pay
Extended Courtesy Pay lets you use Courtesy Pay funds to post teller-line withdrawal transactions, and clear on-us checks. Plus, you can exclude a member from Courtesy Pay if the member is less than a specified age or if the member has a delinquent loan.
The following fields and checkboxes in the Courtesy Pay section on the Credit Union Profiles - Shares tab activate Extended Courtesy Pay.
| Field/Check Box | Description |
|---|---|
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Extended |
If selected, the credit union uses Online Courtesy Pay and restricts Courtesy Pay by age and delinquency. (Portico Host: 908 Transaction - CP EXTENDED field) |
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Online Posting |
If selected, Courtesy Pay funds can be used to post share withdrawal transactions completed at the teller line. The Return/Non-return Fees checkbox must be selected on the Share Profiles - Account Information tab. (Portico Host: 908 Transaction - ONLINE OPT field) |
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Online Fee |
The default fee amount assessed for withdrawal transactions posted using Courtesy Pay funds via the teller-line. Valid values are 0 through 999.99. Length: 6 numeric including decimal (Portico Host: 908 Transaction - ONLINE FEE field) |
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Online Fee G/L |
The general ledger account that will receive any Online Courtesy Pay fees assessed. Length: 6 numeric (Portico Host: 908 Transaction - ONLINE FEE G\L field) |
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Delinquent Loan |
If selected, Portico will consider the member's delinquent loans when allowing Courtesy Pay. If a member has delinquent loans and Courtesy Pay, the member will not be able to use any available Courtesy Pay funds remaining in their account until the loans become current. If not selected and the member has delinquent loans and Courtesy Pay, the member will be still be able to use any Courtesy Pay funds available. System default. The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. (Portico Host: 908 Transaction - DELINQUENT field) |
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Grace Days |
The number of grace days allowed for a loan that goes delinquent, which excludes an account from being eligible for accessing Courtesy Pay funds. If a member on Courtesy Pay has a loan that becomes delinquent, that member will not be able to access those funds when the number of days past the next payment due date exceeds this number. The Grace field is valid for loans with Delinquency Method D calculations if the loan due date is in the past. For online Courtesy Pay, the Share Withdrawals field in the Delinquency Options section on the Credit Union Profile - Loans tab indicates the system requires an override teller ID on share withdrawals for members with delinquent loans. The Delinquent checkbox must be selected to use the Grace field. However, you can leave the Grace field blank to disqualify a member from using their Courtesy Pay funds because they have a delinquent loan even though it has only been delinquent 1 day. Valid values are 0 through 999. Length: 3 numeric (Portico Host: 908 Transaction - CP DELQ GRACE field) |
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Delinquent Credit Card |
If selected, Portico will identify your credit card processor and determine if the credit card is delinquent before authorizing the use of Courtesy Pay funds. If a member has a delinquent credit card, Courtesy Pay funds will not be used to authorize debit/ATM transactions or cover share draft and ACH transactions until the credit card becomes current.
The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. (Portico Host: 908 Transaction - CP DELQ CC field) Reporting Analytics: Delq CC for CP (All Header Processing Rules subject in the Credit Union Rules\All Credit Union Rules folder) |
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Delinquent Mortgage Loan |
If selected, Portico will determine if the FICS or MLS mortgage loan is delinquent before authorizing the use of Courtesy Pay funds. The Loan is Delinquent indicator will appear on the Transactions - Vendor Credit Card, Mortgage & Education Payments tab, Loan Maintenance and Inquiry dialog box, the Loans tab, and the Overdraft Protection dialog box. (Portico Host: 902 Transaction - ML\CC field) The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. Reporting Analytics: Delq Mtg for CP (All Header Processing Rules subject in the Credit Union Rules\All Credit Union Rules folder) |
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Consider Invalid Address |
If selected, Portico will identify the active address, and then review the Address is Invalid checkbox on the Contact Information tab to determine if the member has an invalid address. . The Invalid Address indicator will appear in the Courtesy Pay group box on the Shares – Draft Info tab to notify you that the member’s address is invalid and Portico will not use Courtesy Pay funds to post ACH, share draft, ATM, debit card or Online Banking withdrawals, or to authorize debit card withdrawals. Courtesy Pay can be used for withdrawals completed at the teller line with a teller override when the member’s address is invalid if the Courtesy Pay available amount is sufficient to cover the withdrawal. The Extended check box must be selected on the Credit Union Profile -Shares tab to use this option. Reporting Analytics: Invalid Address for CP (All Header Processing Rules subject in the Credit Union Rules\All Credit Union Rules folder) |
The following messages details support online Courtesy Pay and uncollected funds:
- OCO - O/L COURTESY PAY NOTICE When a teller performs a transaction using Courtesy Pay, the notice will produce in that night’s cycle.
- OUN - O/L UNCOLLECTED NOTICE When a teller performs a transaction using uncollected funds, the notice will produce in that night’s cycle.
- OUE - EFT UNCOLLECTED NOTICE When a member performs an EFT transaction using uncollected funds, the notice will produce in that night’s cycle.
Setting Up Courtesy Pay Loans
You can flag a negative Courtesy Pay share draft account to automatically create a loan in the next back office cycle using credit union-defined default values. The loan brings the share draft account balance to zero and Portico disables Courtesy Pay on the account. Any additional share draft overdraft protection options, such as overdraft protection or uncollected funds, will remain the same. You can view and maintain the Courtesy Pay loan using the Loans tab.
The Courtesy Pay loan will remain on the system after the loan balance is zero. If the share draft account becomes negative again and the Courtesy Pay loan has a zero balance, you can select the Create a Loan checkbox in the Courtesy Pay group box on the Shares - Draft Info tab to perform a loan advance on the existing Courtesy Pay loan.
Portico will use the Courtesy Pay Loan information from the Share Profiles - Courtesy Pay tab and the system defaults on the New Loan - Setup tab to create an open-end Courtesy Pay loan in the back-office cycle. The following fields and checkboxes on the Share Profiles - Courtesy Pay tab let you set up Courtesy Pay Loans.
| Field/Check Box | Description |
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Note Number |
The default note number for Courtesy Pay Loans. Portico will add CP to the beginning of the 4-character note number to identify the loan as a Courtesy Pay loan. A Courtesy Pay loan will be created when the Create a Loan checkbox is selected on the Shares - Draft Info tab on the member's share draft account. Length: 4 alphanumeric Keyword: NT (Portico Host: 923 Transaction - NOTE field) |
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Type |
The default loan type for Courtesy Pay loans. The loan type must be a valid loan type and have a loan payment type of 1. Length: 2 alphanumeric (Portico Host: 923 Transaction - LN TYPE field) |
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Rate |
The default interest rate to be assessed a Courtesy Pay loan. The rate is used to calculate the amount of the interest due on the Courtesy Pay loan. Interest due is based on the loan principal for a specified time period. The interest rate can be equal to or greater than zero but less than 36.500. Length: 6 numeric including decimal point Keyword: IR (Portico Host: 923 Transaction - RATE field) |
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Frequency |
Indicates the default payment frequencies to be used by Portico when setting up a new Courtesy Pay loan. The valid values are: 1 - Weekly 3 - Biweekly 5 - Semimonthly 7 - Monthly. System default. Keyword: PF (Portico Host: 923 Transaction - FREQ field) |
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Report by Individual |
If selected, the loan will be reported to the credit bureau as Individual, indicating that the individual has contractual responsibility for this account and is primarily responsible for its payment. If not selected, the loan will not be reported to the credit bureau. Keyword: RA (Portico Host: 923 Transaction - RAC field) |
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Build Co-borrower Information |
If selected, back office will create the New Loan - Borrower Information tab as part of the Courtesy Pay new loan setup process. (Portico Host: 923 Transaction - BRW field) |
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Purpose Code |
The credit union-defined purpose code assigned to the loan. This field can be used for reporting purposes. Keyword: PC Length: 2 alphanumeric (Portico Host: 923 Transaction - PURP field) |
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Loan Officer |
The default loan officer who approved the loan. Length: 2 alphanumeric Keyword: LO (Portico Host: 923 Transaction - LN OFF field) |
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Personal Use |
The credit union-defined personal use code that can be used for reporting purposes. Keyword: PU Length: 1 alphanumeric (Portico Host: 923 Transaction - PU field) |
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Collateral Code |
The credit union-defined collateral code assigned to the loan. This field can be used for reporting purposes. Keyword: CL Length: 2 alphanumeric (Portico Host: 923 Transaction - CD field) |
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Collateral Description |
The credit union-defined collateral description for the courtesy pay loan. This field is informational only and only appears on the 350 and 700 Reports. Length: 15 alphanumeric Keyword: CD (Portico Host: 923 Transaction - COL DESCRIPTION field) |
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Credit Bureau Remark |
Select the Associated Credit Bureaus, Inc. Special Comment Code. This description is used in conjunction with the Status field to further define the account for credit bureau reporting. The valid options are: Blank - Removes any previously reported special comment code B - Account payments managed by Credit Counseling Service C - Paid by co-maker H - Loan assumed by another party I - Election of remedy M - Account closed at credit grantor's request O - Account transferred to another lender S - Special Handling. Contact credit grantor for additional info V - Adjustment pending AB - Debt being paid through insurance AC - Paying under a partial or modified payment agreement AH - Purchased by another lender AI - Recalled to military active duty AM - Account Payments Assured by Wage Garnishment AN - Account acquired by RTC/FDIC AO - Voluntarily surrendered, then redeemed AP - Credit line suspended AS - Account closed due to refinance AT - Account closed due to transfer AU - Account paid in full for less than the full balance AV - First payment never received AW - Affected by natural disaster AX - Account paid from collateral AZ - Redeemed repossession BA - Transferred to recovery. Requires Status code 71-97 BB - Full termination/status pending. Requires account type 3A (Auto Lease) or 13 (Lease) BC - Full termination/obligation satisfied. Requires account type 3A (Auto Lease) or 13 (Lease) BD - Full termination/balance owing. Requires account type 3A (Auto Lease) or 13 (Lease) BE - Early termination/status pending. Requires account type 3A (Auto Lease) or 13 (Lease) BF - Early termination/obligation satisfied. Requires account type 3A (Auto Lease) or 13 (Lease) BG - Early termination/balance owing. Requires account type 3A (Auto Lease) or 13 (Lease) BH - Early termination/insurance loss. Requires account type 3A (Auto Lease) or 13 (Lease) BI - Involuntary repossession. Requires account type 3A (Auto Lease) or 13 (Lease) BJ - Involuntary repossession/obligation satisfied. Requires account type 3A (Auto Lease) or 13 (Lease) BK - Involuntary repossession/balance owning. Requires account type 3A (Auto Lease) or 13 (Lease) BL - Credit card lost or stolen BN - Paid by company who originally sold the merchandise BO - Foreclosure proceedings started BP - Paid through insurance. Requires Status code 13 or 61-65 and a current balance of 0.00. BS - Prepaid Lease - Consumer Paid In Advance BT - Principal deferred/interest payment only CH - Guaranteed/Insured CI - Account closed due to inactivity CJ -– Credit line no longer available in repayment phase. Not valid for account statuses 13 and 61-65. CK - Credit line reduced due to collateral depreciation CL - Credit line suspended due to collateral depreciation CM - Collateral released by creditor/balance owing. Not valid for account statuses 13 and 61-65. CN - Loan modified under a federal government plan CO - Loan Modified CP - Account in Forbearance CS - Used by Child Support Agencies Only when reporting collection accounts (No actual comment displays) DE - Debt extinguished under state law. Not valid for account statuses 13 and 61-65. After Portico reports the loan in the credit bureau transmission, stop reporting the loan by changing the ECOA code to 0. ZZ - Internal - Stops charged off loans from being paid off on the 632 Report Keyword: RR Reporting Analytics: CB Special Comment Code (Loan folder > Credit Bureau query subject and Month-end Information > Loan Month-End > ME Credit Bureau query subject) (Portico Host: 923 Transaction - RMK field) |
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Courtesy Pay Loan Balances and Terms: Maximum Balance and Maximum Term |
The maximum balance amount to which the Courtesy Pay loan term applies. On plateau terms, the balances must be in ascending order. If the Maximum Balance field is zero, then the subsequent Maximum Term and Maximum Balance fields must also be zero. If the Maximum Term field is greater than zero and the Maximum Balance field associated with the Maximum Term field is zero, then any amounts exceeding the amount in the last Maximum Balance field apply to the last term. A value of 001 in the Maximum Term field is one month. Balance Length: 9 numeric including decimal Term Length: 3 numeric (Portico Host: 923 Transaction - BAL and TERM fields 1-6) |
Be sure that the Indicator field on the Loan Profiles - Account Information tab for the Courtesy Pay loan type specifies L – Line of Credit.
Be sure to set up the following associated reports:
- Courtesy Pay Loan, Charge Offs, and New Accounts Revoked Report 244 - Displays the new Courtesy Pay Loans created and any new advances on an existing Courtesy Pay loan, including the member number, share type, note number, payment due date and payment amount.
- Courtesy Pay Loan Notice Report 695 - Produces notices for new Courtesy Pay loans and new advances on existing Courtesy Pay loans.
- New Loans Report 080 - Displays any new Courtesy Pay loans.
- Non-Financial Transaction Register Report 030 - Records all nonfinancial information.
The descriptions that will appear on the member statements for Courtesy Pay Loans are COURTESY PAY NEW LOAN and COURTESY PAY LOAN ADV.
Setting Up Courtesy Pay for ACH Debit Items
You can use the Courtesy Pay limit to post ACH debit items. The Courtesy Pay field in the ACH section on the Credit Union Profiles - ACH/Payroll tab (Portico Host: 907 Transaction - ACH CP field) indicates if Portico will draw a share draft account negative up to a credit union-defined negative available balance limit when posting ACH debit items to a share draft account. You must have Share Draft Courtesy Pay to post ACH debit items using Courtesy Pay. The valid values are:
- Y - Use Courtesy Pay to post ACH debit items. Post ACH debit items by drawing the share draft account negative up to the credit union-defined negative available balance limit on the Share Profiles window and the Shares - Draft Info tab.
- X - Use Courtesy Pay to post ACH debit items for all member accounts except new member accounts. Courtesy Pay will automatically be set up for new share draft accounts, but will not be available until the new account period has expired. The exception period for the new account is specified in the New Account Open and New Account Period fields on the Credit Union Profile – Shares tab. The Processing Option field must be X in the Courtesy Pay section on the Credit Union Profile – Shares tab.
The following fields in the ACH Fees section on the Credit Union Profiles - ACH/Payroll tab lets you set up the default fee and notice options for items posted using Courtesy Pay funds.
| Field/Check Box | Description |
|---|---|
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Fee |
If selected, the system default for the Fee checkbox on the ACH Exception Items window is shaded (selected). If the Fee checkbox is selected/shaded on the ACH Exception Items window, the system will assess the ACH fee specified in the Share Draft and ACH Exception Fees section on the Credit Union Profile - Shares tab and draw the account negative if necessary to assess the full fee amount. (Portico Host: 907 Transaction - DEFAULT FEE field) |
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Notices |
If selected, Portico will produce ACH return notices (167 Report) for ACH items returned by the ACH Exception Items window and set the system default for the Notice checkbox to be shaded (selected) on the ACH Exception Items window. (Portico Host: 907 Transaction - DEFAULT NOT field) |
In the Posting Options group box on the ACH Processing Options window, select the Use Courtesy Pay checkbox to post ACH debit items against a share draft account up to the credit union-defined negative available balance limit specified on the Share Profiles - Courtesy Pay tab and Shares – Draft Info tab. The Courtesy Pay field on the Credit Union Profile – ACH/Payroll tab must be Y or X to select the Use Courtesy Pay checkbox on the ACH Processing Options window.
If the Share Balance field is Post to negative (N) or Post to zero (Z), Courtesy Pay posting of ACH debit items is not allowed and the items will process based on the share option selected. If the Share Balance field is Post to minimum (M), and the Use Courtesy Pay checkbox is selected, ACH items will post using the Courtesy Pay negative available balance limit.
Be sure to set up the following associated reports:
- ACH Courtesy Pay Notices Report 167 - Generates notices for ACH items posted using Courtesy Pay funds.
- ACH System Posting/Exception Report 170 - Displays ACH items posted using Courtesy Pay funds.
- ACH Origination Posting/Exception Activity Report 173 - Displays ACH items posted using Courtesy Pay funds.
- ACH Fees Report 169 - Displays fees assessed for ACH items posted using Courtesy Pay, including fee codes and summary totals.
The Print Notices field must be O or B to use ACH NSF Fees and Notices.
ACH items posted using Courtesy Pay will appear on the History – ACH NSF/Return History tab. The fee messages that will appear on a member's statement for ACH items paid using Courtesy Pay are PA ACH COURTESY PAY FEE and PM ACH COURTESY PAY MAXIMUM FEE.
Setting Up Courtesy Pay for Bill Pay, ATM, and Debit Card
You can use the Courtesy Pay limit to post share draft transactions using Bill Pay, ATM, and Debit Card. You must have Share Draft Courtesy Pay to use Courtesy Pay to post Bill Pay, ATM, and Debit Card share draft transactions.
The following fields and checkboxes in the Courtesy Pay section on the Credit Union Profile - Shares tab, activate Courtesy Pay for ATM, Debit Card, and Bill Pay.
| Field/Check Box | Description |
|---|---|
|
EFT ATM |
If selected, Courtesy Pay funds can be used to post ATM transactions. The Courtesy Pay negative available balance limit is specified on the Share Profiles - Courtesy Pay tab and Shares - Draft Info tab. The Processing Option field must be Y or X. (Portico Host: 908 Transaction - CP EFT field 1) |
|
EFT Debit |
If selected, Courtesy Pay funds can be used to post Debit Card transactions. The Courtesy Pay negative available balance limit is specified on the Share Profiles - Courtesy Pay tab and Shares - Draft Info tab. The Processing Option field must be Y or X. (Portico Host: 908 Transaction - CP EFT field 2) |
|
EFT Bill Pay |
If selected, Courtesy Pay funds can be used to post Bill Pay transactions. The Courtesy Pay negative available balance limit is specified on the Share Profiles - Courtesy Pay tab and Shares - Draft Info tab. The Processing Option field must be Y or X. (Portico Host: 908 Transaction - CP EFT field 3) |
|
EFT Online Banking |
Reserved for future development. (Portico Host: 908 Transaction - CP EFT field 4) |
|
EFT Audio |
Reserved for future development. (Portico Host: 908 Transaction - CP EFT field 5) |
|
EFT Fee |
The fee charged when Courtesy Pay overdrafting occurs from an EFT device. Valid values are 0 through 999.99. This is a branch-level field. Length: 6 numeric including decimal (Portico Host: 908 Transaction - CP EFT FEE field) |
|
EFT GL Account |
The general ledger account that the system will credit for Courtesy Pay EFT fees. This is a branch-level field. Length: 6 numeric (Portico Host: 908 Transaction - CP EFT G\L field) |
Notices for Courtesy Pay EFT Items
You can generate notices for EFT items posted using Courtesy Pay funds. The following fields in the Notice Print group box in the Courtesy Pay section on the Credit Union Profile – Shares tab define how the EFT Courtesy Pay notices will be generated.
| Field/Check Box | Description |
|---|---|
|
EFT (OCP/OUE) |
The notice print option for EFT items posted using the Courtesy Pay available balance or uncollected funds generated using the EFT Courtesy Pay Notices Report 273 (OCP/OUE). The valid values for this field are: B – Print in back-office cycle N – Do not print O – Print online L – Print laser (Portico Host: 902 Transaction - CP\UF EFT(273) field) |
|
EFT Notice Default |
The default selection for the NTC checkbox on the Exceptions window for EFT items posted using the Courtesy Pay available balance or uncollected funds. If this field is Y – Print Notices, the NTC checkbox will automatically be selected. If this field is N – Do not print, the NTC checkbox will not be selected. (Portico Host: 902 Transaction - NTC DEFAULT field) |
|
Over the Counter (OCO/OUN) |
The notice print option for EFT items posted over the counter using the Courtesy Pay available balance or uncollected funds generated using the EFT Courtesy Pay Notices Report 273 (OCO/OUN). The valid values for this field are: B – Print in back-office cycle N – Do not print (Portico Host: 902 Transaction - CP\UF OTC(273) field) |
Images of notices will be stored in Nautilus Essentials Documents in the Notices repository. Notices will also be recorded in Notice History. Select the Date Produced button to display the notice in Nautilus Essentials Documents.
The Processing Option field in the Courtesy Pay section on the Credit Union Profile - Shares tab must be X or Y.
Be sure to set up the following associated reports:
- EFT Courtesy Pay Notices Report 273 - Produces a notice to inform members that a fee was assessed for posting an ATM, Debit Card, or Virtual Branch Bill Pay share draft item using the Courtesy Pay credit union-defined share draft negative available balance limit. The 273 Report consists of hard copy notices only. One credit union-defined message detail is available for this notice. Use the Notice Messages window to edit the OCP message detail for EFT Courtesy Pay activity. If no message detail is entered, the notice will still be produced.
- Network Cardholder Activity Report 904/914 - Displays ATM, Debit Card, and Bill Pay share draft transactions posted using Courtesy Pay funds. The following indicators identify transactions posted using Courtesy Pay funds:
- A - Used Courtesy Pay with Uncollected funds to process
- C - Used Courtesy Pay to process
- Online Network ATM/POS Fees Report 908 - Displays fees assessed as a result of Courtesy Pay processing. The TRANSACTION DESCRIPTION column displays ATM CP FEE or ATM CP FEE REV if the fees were assessed as a result of Courtesy Pay processing.
The Notices field in the Overdraft Protection section on the tab must specify E, F, G, H, or, P to produce the EFT Courtesy Pay notices. Notices will only be produced if a fee is assessed.
The fee messages that will appear on a member's statement for using Courtesy Pay funds to post ATM, Debit Card and Bill Pay share draft transactions are F3 COURTESY PAY FEE and F4 COURTESY PAY FEE REVERSAL.