Completing a Teller Journal Inquiry

The Teller Journaling - Transaction Journal tab displays all the financial transactions performed by a specific teller. You can display transactions using a variety of options:

Display transactions by specific date and time range
Display all of the transactions or just the ones completed with an override code
Display only the transactions for a specified amount (product code amount or transaction amount)
Display the transactions beginning with a specified CAN (computer-assigned number)
Display a range of transactions based on batch and sequence number
Display a range of transactions based on member number, account ID, transaction code, or product code

The system can display a maximum of 90 days of teller activity on the Teller Journaling - Transaction Journal tab. The TA Teller Journaling field in the Journaling section on the Credit Union Profile - History/Reversals tab lets you specify how many days of history will appear on the Teller Journaling - Transaction Journal tab. On-us checks and the computer-assigned numbers (CANs) associated with check cashing transactions will only appear on the Teller Journaling - Transaction Journal tab for checks cashed using the Transactions - Deposits, Withdrawals, Payments, Transfers tab for credit unions using Teller Administration. Only Teller Administration Expanded supports the Teller Journaling - Transaction Journal tab.

To access the Teller Journaling - Transaction Journal tab, under Teller Management on the Portico Explorer Bar, click Tasks & Activities. The Open tab appears. Click the Teller Journaling tab. The Transaction Journal tab appears on top.

Teller Administration Users

Teller Journaling - Transaction Journal

How do I? and Field Help

The Teller and Branch fields let you inquire on any teller/branch combination without logging into the owning teller branch. In the Teller field, enter the 2-character teller number and enter the 3-digit branch associated with the teller in the Branch field. To allow access to the Teller and Branch fields, ensure that your user’s security group has this permission: UserCanPerformOtherTellerTaskAndActivites.

When you first access the Teller Journaling - Transaction Journal tab, the system automatically displays all the financial transactions performed since the teller last open.

Teller Administration Users

To perform a more specific search, enter your search criteria in the Selection Criteria group box.

Field	Description
Beg/End Batch Seq	Enter the batch sequence number of the activity/transaction. To view a specific activity, complete the field in the Beg row. To view a range of activity, complete the fields in the Beg row and End row. Length: 4 alphanumeric
Beg/End CAN	Enter the computer-assigned number associated with the transaction. To view a specific activity, complete the field in the Beg row. To view a range of activity, complete the fields in the Beg row and End row. Length: 5 numeric
Beg/End Date	Click the down arrow to select the activity date from the pop-up calendar or enter the date in MM/DD/YYYY format. To view a specific activity, complete the field in the Beg row. To view a range of activity, complete the fields in the Beg row and End row. The system default for the Beg Date field is the teller's most recent open date. The system default for the End Date field is the current date.
Beg/End Time	Enter the activity time in HH:MM military format. To view a specific activity, complete the field in the Beg row. To view a range of activity, complete the fields in the Beg row and End row. The system default for the Beg Time field is the teller's most recent open time. The system default for the End Time field is the current time.
Beg/End Member Number	Enter the member number associated with the transaction. To view a specific activity, complete the field in the Beg row. To view a range of activity, complete the fields in the Beg row and End row. Length: 12 numeric
Beg/End Acct ID	Enter the account associated with the transaction. Account IDs are certificate numbers, general ledger account numbers, note numbers, and share account types. To view a specific activity, complete the field in the Beg row. To view a range of activity, complete the fields in the Beg row and End row. Length: 7 alphanumeric
Beg/End Txn	Enter the host transaction code associated with the transaction. To view a specific activity, complete the field in the Beg row. To view a range of activity, complete the fields in the Beg row and End row. Length: 3 alphanumeric
Beg/End F/T	The From or To side selection. The system will display all the transactions based on which side of the financial transaction the product code appeared. The valid options are: F - Display the From side transactions T - Display the To side transactions You cannot specify T in the Beg F/T field and F in the End F/T field.
Beg/End Prod Code	Enter the product code associated with the transaction. To view a specific activity, complete the field in the Beg row. To view a range of activity, complete the fields in the Beg row and End row. Length: 2 alphanumeric
Beg/End Mstr Type	Enter the master type code associated with the transaction. To view a specific activity, complete the field in the Beg row. To view a range of activity, complete the fields in the Beg row and End row. Length: 2 alphanumeric
Beg/End Product Code Amount	Enter the product code amount. To view a specific activity, complete the field in the Beg row. To view a range of activity, complete the fields in the Beg row and End row. Length: 11 numeric including decimal
Beg/End Txn Amount	Enter the amount of the transaction. To view a specific activity, complete the field in the Beg row. To view a range of activity, complete the fields in the Beg row and End row. Length: 10 numeric including decimal

Select the Only Display Overridden Transactions check box to only display the transactions that were complete using a teller override code.

Click Search to view the search results. Click Reset to clear the Selection Criteria group box and enter a new search criteria.

The Teller Administration Teller Journal Response grid displays the results of the journal inquiry. Click More to view additional transactions that meet the selection criteria. Click the export icon to export the information to a Microsoft Excel spreadsheet.

Column Heading	Description
Sel	Select the Sel check box next to a transaction and click Generate Receipt to reprint the transaction receipt. (Portico Print only)
Batch Seq	The batch sequence of the transaction.
CAN	The computer-assigned number (CAN) assigned to the transaction.
Date	The date the transaction occurred.
Time	The time the transaction occurred.
Member Number	The member number associated with the transaction.
Acct ID	The account ID associated with the transaction. Account IDs are certificate numbers, general ledger account numbers, note numbers, and share account types. If the teller is closed by auto close, AUTOCLS will appear in the Acct ID column to indicate that the system closed the teller. The description CLOSE will appear if the teller ID is manually closed.
Txn	The Portico host transaction code associated with the transaction.
F/T	The From or To side indicator.
Prod Code	The product code associated with the transaction.
Mstr Type	The master type associated with the transaction.
Product Code Amount	The amount to be applied or that was applied to the associated product code.
Txn Amount	The amount of the transaction.
View	Click the icon button in the View column to display an image of the receipt or the scanned check or document. (Portico Print only)

The Selection Totals fields display the product code amount total and the transaction amount total from the grid.

Click the printer icon to print the journal inquiry grid. Click the View Documents icon button to display the View Documents dialog box with a default repository, teller number, branch and business date already selected. Click Search on the View Documents dialog box to display all of the imaged documents in that storage repository.

Click Detail Journals to display the journal dialog box and view the Cash Journal, Cash Disbursed Detail Journal, Cash Received Detail Journal, Checks Disbursed Journal, Checks Received Journal, Money Order Journal, Traveler's Checks Journal, and Cancelled Transactions Journal. (Portico print functionality only)

Non-Teller Administration Users

For non-Teller Administration, Teller Journaling is not supported for ATM or Audio Response tellers. The system automatically deletes transactions from the Teller Journaling File each night. If the teller does not balance, print the Teller Journaling File at the end of the day. If tellers are at the branch level, the terminal must be logged in to the appropriate branch to access the teller journals. The system immediately updates the Teller Journaling File after completing a financial transaction.

Transaction Journal - Non-Teller Administration

The following search criteria is available for non-Teller Administration users:

Field	Description
Sort Order Options	Click the Ascending option to sort the teller journal in ascending order. Oldest transactions will appear first in this order: shares, share drafts, loans and certificates. System default. Click the Descending option to sort the teller journal in descending order. Newest transactions will appear first. Keyword: OR
Amount Types Options	Click the Principal/Interest option (P) to display the principal and interest amounts. System default. Click the Cash/Check option (C) to display the cash and check amounts. Keyword: DI
Only Display Refund Transactions	Select this check box to display only refund transaction in the Teller Journal Response grid. Keyword: RF
Only Display Overridden Transactions	Select this check box to only display the transactions that were complete using a teller override code.
Member Number	The member number associated with the transaction. Length: 12 numeric
Txn Code	The Portico Host transaction number associated with the transaction. Length: 3 alphanumeric
Account Type	The type of account associated with the transaction followed by the account number. The information appears in the following format: XYZZZZZZ. Where X equals... S - Share and ZZZZZZ equals the share type L - Loan and ZZZZZZ equals the note number C - Certificate and YZZZZZZ equals the certificate number K - Credit Card and YZZZZZZ equals the last 7 digits of the credit card number M - Mortgage loans and ZZZZZZ equals the note number Where XY equals... DR - Debit GL and ZZZZZZ equals the GL account number CR - Credit GL and ZZZZZZ equals the GL account number Length: 8 alphanumeric
CAN	The computer-assigned number (CAN) assigned to the transaction. Length: 5 numeric
Txn Amount	The amount of the transaction. Length: 12 numeric including decimal
Principal Amount	The principal amount on the loan. Length: 10 numeric including decimal
Interest Amount	The interest amount due on the loan. Length: 10 numeric including decimal
Cash Amount	The cash amount of the transaction. Length: 10 numeric including decimal
Check Amount	The check amount on the transaction. Length: 10 numeric including decimal

Click Search to view the search results.

The Non-Teller Administration Teller Journal Response grid displays the results of the journal inquiry.

Column Heading	Description
Member Number	The member number associated with the transaction. Length: 12 numeric
Txn Code	The Portico host transaction code associated with the transaction. Length: 3 alpanumeric Keyword: TC
Account Type	The type of account associated with the transaction followed by the account number. The information appears in the following format: XYZZZZZZ. Where X equals... S - Share and ZZZZZZ equals the share type L - Loan and ZZZZZZ equals the note number C - Certificate and YZZZZZZ equals the certificate number K - Credit Card and YZZZZZZ equals the last 7 digits of the credit card number M - Mortgage loans and ZZZZZZ equals the note number Where XY equals... DR - Debit GL and ZZZZZZ equals the GL account number CR - Credit GL and ZZZZZZ equals the GL account number Examples: S_____01, L0658934, C0000004, and DR131000 Length: 8 alphanumeric Keyword: TP
CAN	The computer-assigned number (CAN) assigned to the transaction. Length: 5 numeric Keyword: CN
Txn Amount	The amount of the transaction. Length: 12 numeric including decimal Keyword: TA
Principal Amount or Cash Amount	The principal amount on the loan or the cash amount associated with the transaction. Length: 12 numeric including decimal Keyword: PA
Interest Amount or Check Amount	The interest amount due on the loan or the check amount associated with the transaction. Length: 12 numeric including decimal Keyword: IA
Refund Amount or Branch	The refund amount on the transaction or the branch where the transaction occurred.

General Ledger Effects: none | Related Reports: none

Portico Host: ATJ (TA), 885 (non TA)