Reviewing Transaction Detail
The Teller Journaling - Transaction Recap tab lets you review transaction detail from the teller journal by entering the computer-assigned number (CAN). The TA Teller Journaling field in the Journaling section on the Credit Union Profile - History/Reversals tab lets you specify how many days of history will be stored. Only Teller Administration Expanded supports the Teller Journaling - Transaction Recap tab.
To open the Teller Journaling - Transaction Recap tab, under Teller Management on the Portico Explorer Bar, click Tasks & Activities. The Open tab appears. Click the Teller Journaling tab. Then, click the Transaction Recap tab.
How do I? and Field Help
To review transaction detail from the teller journal, complete the following steps:
- Enter the computer-assigned number of the transaction in the CAN field (Length: 7 numeric).
- Then, enter the member number associated with the transaction in the Member Number field (Length: 12 numeric).
- Click the green arrow to locate a transaction based on the CAN and member number. The name of the member associated with the transaction appears in the Member Name field. Click the left and right arrows to scroll through the transactions with the same computer assigned number (CAN).
The Original Transaction Information group box displays the following information about the transaction:
Field | Description |
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Indicates if an override teller ID was used to perform the original transaction. The valid options are: Y - Override teller ID used |
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The actual system date when the transaction occurred. |
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The teller ID of the teller who performed the transaction. |
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The branch in which the transaction occurred. |
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The actual system time when the transaction occurred. |
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The Portico host transaction code associated with the transaction. |
The Transaction Area displays the details of a specific transaction.
Column Heading | Description |
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The account or product that the funds originated. |
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The amount of funds from the product or account. |
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The account or product receiving the funds. |
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The amount of funds received by the product or account. |
The total amount of the From Amount column and the To Amount column appear below the grid.
If you use the Check Log dialog box, Cash Received dialog box, Check Writer dialog box, and Cash Disbursed dialog box, click Show Detail to display the cash and check amounts received and disbursed with each transaction.
- If you use the Check Log dialog box, the Checks Received Detail box displays the check amounts received with each transaction.
- If you use the Check Writer dialog box, the Checks Disbursed Detail box displays the check amounts disbursed with each transaction.
- If you use the Cash Received dialog box, the Cash Received Detail box displays the cash amount received with each transaction.
- If you use the Cash Disbursed dialog box, the Cash Disbursed Detail box displays the cash amount disbursed with each transaction.
Click Generate Receipt to reprint the receipt for the cash or check transaction.
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Portico Host: ATT