Using Shared Service Center

The Shared Service Center Issuer Platform provides your members with the convenience of completing financial transactions through a network of Shared Service Center Acquirer Credit Unions. An issuer credit union has an agreement with a Shared Service Center Network that allows their members to use service centers outlets. An acquirer credit union acts as a service center outlet for a Shared Service Center Network that can service guest members (your members) in addition to their own members. This service center outlet is available to the members of all the credit unions that belong to the Shared Service Center Network.

The Shared Service Center Acquirer Platform allows you to provide guest members with the same online service as your own members without the need for additional hardware, balancing reports, and switching between two different systems. Guest member activity updates all appropriate areas, including teller drawer, teller journal, forms management, cash control, check register, and American Express Auto Settlement.

An acquirer credit union acts as a service center outlet for a Shared Service Center Network that services the members of the credit unions belonging to the network. An issuer credit union has an agreement with a Shared Service Center Network that allows their members to use service center outlets.