Making a Payment
To pay the rental fee on a safe deposit box by cash/check, it is important you use the Cash/Check Payment tab to complete the financial transaction. You can also use this tab to complete a one-time transfer from the member’s accounts to pay the box rental fee.
Fiserv recommends using the use the Cash/Check Payment tab for all safe deposit box cash/check payments. Using the Cash/Check Payment tab will automatically update the Next Pmt Due date and Last Paid date fields on the Details tab, reset the Notices Status field, and record the payment transaction to Safe Deposit Box Payment History. Using another financial transaction will not update these fields correctly, requiring you to manually adjust the fields.
To process a payment for a safe deposit box, click the Cash/Check Payment tab on the Assign/Maintain Safe Deposit Box dialog box.

How do I? and Field Help
The ID of the safe deposit box and branch number where the safe deposit box is located appear at the top of the tab.
To process a safe deposit box payment, click the Effective Date down arrow to select the effective date of the transaction from the pop-up calendar or enter the date in MM/DD/YYYY format. Then, indicate the payment method:
- To make a payment using cash, enter the amount of cash in the Cash field (Length: 10 numeric including decimal). If you selected cash, the Cash Received dialog box will pop up automatically when the cursor is in the Cash column. You can also access the Cash Received dialog box by clicking the CR button in the transaction area grid. You can activate the Cash Received dialog box on the User Profile – Popups tab.
- To make a payment using a check, enter the amount of the check in the Check field (Length: 10 numeric including decimal). If you selected check, the Check Log dialog box will pop up automatically when the cursor is in the Check field. You can also access the Check Log dialog box by clicking the CL button in the transaction area grid. You can activate the Check Log dialog box on the User Profile – Popups tab. The on-us check amount received from the member will appear in the On Us Check field.
- To make a payment by transferring funds from a member share account, click the Share Type down arrow to select the member share account. Then, enter a message to print on the member's statement on the Statement Message field (Length: 35 alphanumeric). The message JOURNAL VOUCHER appears on the member's statement if you do not type a message in this field. To specify a message, the JV Message Format field must be Y in the Statement Options section on the Credit Union Profile – Member tab.
Enter any rental fees or late fees in the Transaction grid.
Column Heading | Description |
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The credit union-defined description of the general ledger account. |
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The general ledger account number. The GL account for the box rental and the GL account for late fees will default to the GL accounts specified below the Safe Deposit Box check box in the Products section of the Credit Union Profile – Products & Services tab. |
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The branch where the general ledger account resides. |
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The amount to be debited or credited to the general ledger account. |
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The description of the transaction. |
If desired, enter a description of the transaction that will appear on the general ledger reports in the Description field (Length: 31 alphanumeric).
If you are reversing a previous transaction, select the Reversal check box.
To complete a cash or check refund, enter the amount of the refund in the Refund Amount field (Length: 12 numeric including decimal). Then, select cash or check to distribute the refund using cash or a credit union check. If you selected the Check option, enter the check number of the credit union check in the Check Number field (Length: 6 numeric). In the Payee field, enter the name of the recipient of the credit union check (Length: 35 alphanumeric). Then, enter any information that should appear on the stub line of the credit union check in the Stub Line field (Length: 40 alphanumeric).
The Transaction Total field displays the total amount of the transaction. Click Submit to complete the transaction.
If you transferred funds from a member's share account, the Transaction Summary tab displays a summary of the transaction.
Column Heading | Description |
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The member's account number. |
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The share type the funds were transferred to or from. |
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The balance of the share account. |
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The amount of the transaction. |
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The fee amount assessed. |
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The refund amount distributed to the member. |