Debit Card Hold History

The Debit Card Hold History tab displays up to 45 days of a member’s past debit card activity.

To access the Debit Card Hold History tab, , under Member Services on the Portico Explorer Bar, select History/Reversals. The History tab appears on top. Locate the member using the search tool on the top menu bar. Select the down arrow to select the search method, then enter the search criteria. Select the green arrow or press ENTER to locate the member. On the History tab, select the Type of History down arrow and select Debit Card Hold History.

History - Debit Card Hold History

How do I? and Field Help

Click the Debit ID down arrow to select the debit ID. If desired, click the As of Date down arrow to select a date from the pop-up calendar or enter the date in MM/DD/YYYY format. Click Search. The results appear in the Authorized Debit Holds and Refund Credits grid. Click the right and left arrows next to the As of Date field to move forwards and backwards through the dates.

The Authorized Debit Holds and Refund Credits grid displays a member’s past debit card hold activity and refund authorizations.

Column Heading	Description
Date	The date of the debit hold or refund authorization.
Time	The time the pre-authorization occurred.
Merchant Identification	The merchant that originated the debit hold or refund authorization.
Status	Indicates if the hold is Active, Not Active, or a Refund Authorization: Active indicates that the hold is active. It has not been settled, deleted by a teller, or expired by the date in the As of Date field. The authorization amount is included in the totals. Not Active indicates that the hold is not active. It has been settled, deleted by a teller, or expired by the date in the As of Date field. The authorization amount is not included in the totals. Refund authorizations will appear with a status of Refund Pending.
Amount	The amount of the debit hold or refund authorization. This amount will be held against the member's share available funds until a settlement transaction is received or this authorization expires. Refund authorization amounts will not affect the total debit hold amount. Length: 9 numeric including decimal
Details	Click the view details icon button to display the Self Service Transaction Information dialog box.

General Ledger Effects: none | Related Reports: Authorized Debit Holds and Refund Credits Report 247

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